Checklist Service Improvement Plan (SIP): Difference between revisions

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'''ITIL Process''': [[Service Delivery]] - [[Service Level Management]]
#REDIRECT [[Checklist Service Improvement Plan SIP]]
 
'''Checklist Category''': [[ITIL-Checklists#Checklists for Service Level Management|Checklists for Service Level Management]]
 
 
The Service Improvement Plan contains summarising information about measures, with the aid of which the Service quality is to be enhanced:
 
* Defined measures for Service improvements or changes:
** Service name
** Person in charge of the IT Service
** Person in charge of the measure to enhance the Service quality
** Description
** Source of the measure (i.e. SLA review)
** Person in charge of the implementation of the measure
** Target date
** Status

Latest revision as of 19:20, 12 January 2013

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