KPIs Supplier Management: Difference between revisions

Latest revision as of 16:35, 17 June 2019

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Key Performance Indicators for Supplier Management from the ITIL Process Map.

**KPIs Supplier Management**
Key Performance Indicator (KPI)	Definition
Number of agreed UCs	Percentage of contracts underpinned by UCs
Number of Contract Reviews	Number of conducted contract and supplier reviews
Number of identified Contract Breaches	Number of contractual obligations which were not fulfilled by suppliers (identified during contract reviews)

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-'''ITIL Process''': [[ITIL Service Design]] - [[Supplier Management]]
+Key Performance Indicators for [[Supplier Management]] from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map].
-'''Source''': Key Performance Indicators for ITIL Supplier Management from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map]
+&#8594; Back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''
-&#8594; back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''
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+|+style="background:#ffffff;"|<span style="color:#013b5e; font-size: 120%;"><b>KPIs Supplier Management</b></span>
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-! width="35%" style="background:#ffcc66;" | Key Performance Indicator (KPI)
+!style="background:#013b5e; color:#ffffff; width:35%" | Key Performance Indicator (KPI)
-! width="65%" style="background:#ffffcc;" | Definition
+!style="background:#facc6a; width:65%" | Definition
 |-
 |Number of agreed UCs