KPIs Supplier Management: Difference between revisions

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<itpmch><title>KPIs Supplier Management | IT Process Wiki</title>
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<meta name="description" content="Supplier Management: The most important ITIL KPIs - ITIL Key Performance Indicators." />
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Image:ITIL-Wiki-deutsch.jpg|right|ITIL KPI's Supplier Management
Image:ITIL-Wiki-deutsch.jpg|right|ITIL KPI's Supplier Management
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'''ITIL Process''': [[ITIL V3 Service Design]] - [[Supplier Management]]
Key Performance Indicators for [[Supplier Management]] from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map].


'''Source''': Key Performance Indicators for ITIL Supplier Management from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map V3]
&#8594; Back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''


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<p>&nbsp;</p>


{| border="1" cellpadding="5" cellspacing="0" align="center"
{| border="1" cellpadding="5" cellspacing="0"
|+style="background:#ffffff;"|<span style="color:#013b5e; font-size: 120%;"><b>KPIs Supplier Management</b></span>
|-
|-
! width="30%" style="background:#ffcc66;" | Key Performance Indicator (KPI)
!style="background:#013b5e; color:#ffffff; width:35%" | Key Performance Indicator (KPI)
! width="70%" style="background:#ffffcc;" | Definition
!style="background:#facc6a; width:65%" | Definition
|-
|-
|Number of Agreed UCs
|Number of agreed UCs
|Percentage of contracts underpinned by UCs
|
*Percentage of contracts underpinned by UCs
|-
|-
|Number of Contract Reviews
|Number of Contract Reviews
|Number of conducted contract and supplier reviews
|
*Number of conducted contract and supplier reviews
|-
|-
|Number of Identified Contract Breaches
|Number of identified Contract Breaches
|Number of contractual obligations which were not fulfilled by suppliers (identified during contract reviews)
|
*Number of contractual obligations which were not fulfilled by suppliers (identified during contract reviews)
|}
|}


 
<p>&nbsp;</p>
&#8594; back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''
 
 


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[[Category:ITIL V3|KPIs Supplier Management]]
[[Category:ITIL V3|KPIs Supplier Management]]
[[Category:ITIL 2011|KPIs Supplier Management]]
[[Category:KPI (ITIL)|Supplier Management KPIs]]
[[Category:KPI (ITIL)|Supplier Management KPIs]]
[[Category:Service Design|KPIs Supplier Management]]
[[Category:Service Design|KPIs Supplier Management]]
[[Category:Supplier Management|KPIs Supplier Management]]
[[Category:Supplier Management|KPIs Supplier Management]]
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Latest revision as of 17:35, 17 June 2019

ITIL KPI's Supplier Management
ITIL KPI's Supplier Management


Key Performance Indicators for Supplier Management from the ITIL Process Map.

→ Back to: ITIL Key Performance Indicators

 

 

KPIs Supplier Management
Key Performance Indicator (KPI) Definition
Number of agreed UCs
  • Percentage of contracts underpinned by UCs
Number of Contract Reviews
  • Number of conducted contract and supplier reviews
Number of identified Contract Breaches
  • Number of contractual obligations which were not fulfilled by suppliers (identified during contract reviews)