Checklist Availability Report: Difference between revisions

From IT Process Wiki
No edit summary
 
No edit summary
 
(2 intermediate revisions by the same user not shown)
Line 1: Line 1:
'''ITIL Process''': [[Service Delivery]] - [[Availability Management]]
<itpmch><title>Checklist Availability Report | IT Process Wiki</title>
<meta name="keywords" content="availability report, availability reports, availability report itil" />
<meta name="description" content="The Availability Report is a preliminary document to the Service Level Report: ... Incidents leading to reduced Service Availability ..." />
</itpmch>
<imagemap>
Image:ITIL-Wiki-deutsch.jpg|right|Checklist Availability Report - Template Availability Report
default [https://wiki.de.it-processmaps.com/index.php/Checkliste_Availability_Report diese Seite auf Deutsch]
desc none
</imagemap>
<br style="clear:both;"/>


'''Checklist Category''': [[ITIL-Checklists#Checklists for Availability Management|Checklists for Availability Management]]
<p>&nbsp;</p>


'''ITIL Process''': [[ITIL Service Design]] - [[Availability Management]]


'''Checklist Category''': [[ITIL-Checklists|ITIL Templates]] - Availability Management
'''Source''': Checklist "Availability Report" from the ITIL Process Map V2 &nbsp;| &#11208;&nbsp; [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map V3]
<p>&nbsp;</p>


The Availability Report is a preliminary document to the Service Level Report:
The Availability Report is a preliminary document to the Service Level Report:
Line 20: Line 35:
** In the future (e.g. planned prolonged downtimes to IT Services)  
** In the future (e.g. planned prolonged downtimes to IT Services)  
* Running and planned measures for Availability improvement
* Running and planned measures for Availability improvement
<p>&nbsp;</p>
<html>By:&#160;&#160;Stefan Kempter&#160;<a rel="author" href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/images/bookmarking/linkedin.png" width="16" height="16" title="By: Stefan Kempter | Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.</html>
<!-- This page is assigned to the following categories: -->
[[Category:Checklist (ITIL)|Availability Report]]
[[Category:Availability Management|Availability Report]]
<!-- --- -->

Latest revision as of 20:04, 29 March 2019

Checklist Availability Report - Template Availability Report
Checklist Availability Report - Template Availability Report


 

ITIL Process: ITIL Service Design - Availability Management

Checklist Category: ITIL Templates - Availability Management

Source: Checklist "Availability Report" from the ITIL Process Map V2  | ⯈  ITIL Process Map V3

 

The Availability Report is a preliminary document to the Service Level Report:

  • For all IT Services
    • Details of the Availability
      • Agreed Availability
      • Attained/ measured Availability
    • Trend analyses
  • Incidents leading to reduced Service Availability
    • In the past (prolonged Service failures etc.)
      • Type of the incident
      • Causes
      • Counter-measures for the elimination of the failure
      • Measures for the future avoidance of similar failures
    • In the future (e.g. planned prolonged downtimes to IT Services)
  • Running and planned measures for Availability improvement

 

By:  Stefan Kempter , IT Process Maps.

Retrieved from "https://wiki.en.it-processmaps.com/index.php?title=Checklist_Availability_Report&oldid=9122"