Checklist Availability Improvement Plan: Difference between revisions

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Revision as of 10:07, 2 November 2007

ITIL Process: Service Delivery - Availability Management

Checklist Category: Checklists for Availability Management


The Availability Improvement Plan contains summarising information about measures, aimed at improving the IT Services' Availability:

  • Running and planned measures for Availability improvement
    • Service name
    • Person in Charge of the Service
    • Person on charge of the measure to improve the Availability
    • Description of the measure
    • Reason for the measure (e.g. recognised vulnerabilities with a potential influence on Service Availability)
    • Target values for the Availability to be achieved
    • Target date
    • Status
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