IT Facilities Management

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ITIL IT Facilities Management: Overview

Process Objective: To manage the physical environment where the IT infrastructure is located. Facilities Management includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.

Part of: Service Operation

Process Owner: IT Facilities Manager


IT Facilities Management: Process Definition

IT Facilities Management

IT Facilities Management is part of ICT Infrastructure Management in ITIL V2, where some aspects of managing facilities are described in more detail as in the new ITIL V3 books. Interfaces between IT Facilities Management and the other ITIL processes were adjusted in order to reflect the new ITIL V3 process structure.

Sub-Processes

No sub-processes are specified for IT Facilities Management according to ITIL V3.


Downloads

Use the following links to open the process overview of IT Facilities Management showing the most important interfaces:


Additional Information on IT Facilities Management

ITIL Roles

IT Facilities Manager - Process Owner
The IT Facilities Manager is responsible for managing the physical environment where the IT infrastructure is located.
This includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.



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