Compliance Management
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ITIL Version: ITIL Version 3 (ITIL V3)
Process Objective: To ensure IT services, processes and systems comply with enterprise policies and legal requirements.
Part of: Service Design
Process Owner: Compliance Manager
ITIL V3 vs. ITIL V2: Compliance Management
- Compliance issues are addressed within several processes in ITIL V2 and ITIL V3; there is, however, no dedicated Compliance Management process
- Compliance is an increasingly important topic for IT organizations, so at IT Process Maps we decided to assign clear responsibilities for ensuring compliance, which meant introducing a specific Compliance Management process as part of the ITIL® Process Map V3
Sub-Processes of Compliance Management (ITIL V3)
- no sub-processes specified
Roles within Compliance Management (ITIL V3)
- Compliance Manager (Process Owner)