ITIL Application Management
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ITIL Application Management is responsible for managing applications throughout their lifecycle. Application Management plays an important role in the application-related aspects of designing, testing, operating and improving IT services, as well as in developing the skills required to operate the IT organization's applications. ITIL Application Management is an ongoing activity, as opposed to Application Development which is typically a one-time set of activities to construct applications.
Part of: Service Operation
Process Owner: Applications Analyst
ITIL Application Management
Process Description
No sub-processes are specified for ITIL Application Management.
ITIL Roles
- Applications Analyst - Process Owner
- The Applications Analyst is an Application Management role which manages applications throughout their lifecycle.
- There is typically one Applications Analyst or team of analysts for every key application. This role plays an important part in the application-related aspects of designing, testing, operating and improving IT services.
- The role is also responsible for developing the skills required to operate the applications required to deliver IT services.
Downloads
Use the following links to open the process overview of Application Management showing the most important interfaces:
