IT Architecture Management

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ITIL Version: ITIL Version 3 (ITIL V3)

Process Objective: To define a blueprint for the future development of the technological landscape, taking into account the service strategy and newly available technologies.

Part of: Service Design

Process Owner: IT Architect


ITIL V3 vs. ITIL V2: IT Architecture Management

  • IT Architecture Management was covered within Application Management in ITIL V2
  • ITIL V3 provides guidance on IT architecture issues as part of a chapter on “technology-related activities”
  • Having a well-defined architecture blueprint in place is very important for IT organizations, so at IT Process Maps we decided to assign clear responsibilities for managing the IT architecture, which meant introducing a specific IT Architecture Management process as part of the ITIL® Process Map V3


Sub-Processes of IT Architecture Management (ITIL V3)

Overview of the IT Architecture Management Process, ITIL V3 (.pdf)
  • no sub-processes specified


Roles within IT Architecture Management (ITIL V3)