IT Facilities Management

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DE - ES - ITIL Facilities Management


 

The objective of ITIL Facilities Management is to manage the physical environment where the IT infrastructure is located. Facilities Management includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.

Part of: Service Operation

Process Owner: IT Facilities Manager

 

ITIL Facilities Management

Process Description

ITIL Facilities Management ITIL
ITIL Facilities Management

ITIL Facilities Management is part of ICT Infrastructure Management in ITIL V2, where some aspects of managing facilities are described in more detail as in the new ITIL V3 books.

Interfaces between Facilities Management and the other ITIL processes were adjusted in order to reflect the new ITIL V3 process structure.

 

No sub-processes are specified for ITIL Facilities Management.

 

Downloads

Use the following links to open the process overview of ITIL Facilities Management showing the most important interfaces:

 

ITIL Roles

IT Facilities Manager - Process Owner
The IT Facilities Manager is responsible for managing the physical environment where the IT infrastructure is located.
This includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.

 

Responsibility Matrix: ITIL Facilities Management
ITIL Role / Sub-Process IT Facilities Manager
Facilities Management
(no sub-processes specified)
A[1]R[2]

 

Remarks

[1] A: Accountable according to the RACI Model: Those who are ultimately accountable for the correct and thorough completion of the ITIL Facilities Management process.

[2] R: Responsible according to the RACI Model: Those who do the work to achieve a task within ITIL Facilities Management.