Compliance Management: Difference between revisions

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<itpmch><title>Compliance Management | IT Process Wiki</title>
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<meta name="description" content="Compliance Management: ITIL process definition - Sub-processes - Terms - Additional information on ITIL Compliance Management." />
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<html><div itemscope="itemscope" itemtype="https://schema.org/WebPage"><!-- define schema.org/WebPage --><p></html>
<p>&nbsp;</p>
<p>&nbsp;</p>


==<span id="ITIL Compliance Management">Overview</span>==
'''<span id="Overview">Objective:</span>''' <html><span itemprop="description"><i><span itemprop="alternativeHeadline">ITIL <span itemprop="name Headline">Compliance Management</span></span></i> aims to ensure IT services, processes and systems comply with enterprise policies and legal requirements.</span></p>
 
<p><b>Part of</b>: <a itemprop="isPartOf" href="https://wiki.en.it-processmaps.com/index.php/ITIL_Service_Design" title="ITIL Service Design">Service Design</a></html>
''ITIL Compliance Management'' aims to ensure IT services, processes and systems comply with enterprise policies and legal requirements.
 
'''Part of''': [[ITIL V3 Service Design|Service Design]]


'''Process Owner''': [[Compliance Management#Compliance Manager|Compliance Manager]]
'''Process Owner''': [[Compliance Management#Compliance Manager|Compliance Manager]]
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<p>&nbsp;</p>
<p>&nbsp;</p>


== Process Description ==
==Process Description==


[[Image:Itil-compliance-management.jpg|right|thumb|375px|alt=Compliance Management ITIL|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_compliance_management_itilv3.pdf ITIL Compliance Management]]]
[[Image:Itil-compliance-management.jpg|right|thumb|375px|alt=Compliance Management ITIL|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_compliance_management_itilv3.pdf ITIL Compliance Management]]]
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<p>&nbsp;</p>
<p>&nbsp;</p>


== Sub-Processes ==
==Sub-Processes==


No sub-processes are specified for [[Compliance Management|ITIL Compliance Management]].
No sub-processes are specified for [[Compliance Management|ITIL Compliance Management]].
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== Definitions ==
== Definitions ==


The following ITIL terms and acronyms (''information objects'') are used in ITIL Compliance Management to represent process outputs and inputs:
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<meta itemprop="itemListOrder" content="Ascending" />
<p>&nbsp;</p>
<p><span itemprop="name">The following <a href="/index.php/ITIL%20Glossary#ITIL%20Glossary%20A-Z" title="ITIL Glossary">ITIL terms and acronyms</a> (<i>information objects</i>) are used in the ITIL Compliance Management process to represent process outputs and inputs:</span>
 
</p>
;<span id="Compliance Register">Compliance Register</span>
<p>&#160;</p>
:The Compliance Register is a tool used by the Compliance Management process to keep an overview of all compliance requirements and the measures applied to ensure their enforcement.  
<p><b><span id="Compliance_Register" itemprop="itemListElement">Compliance Register</span></b>
 
</p>
;<span id="Compliance Review">Compliance Review</span>
<ul><li itemprop="description">The Compliance Register is a tool used by the Compliance Management process to keep an overview of all compliance requirements and the measures applied to ensure their enforcement.
:The Compliance Review documents the results of regular process and system compliance assessments. In particular, it contains any identified deviations from compliance requirements, as well as measures to correct the situation.  
</li></ul>
 
<p><br />
;<span id="Enterprise Policies and Regulations">Enterprise Policies and Regulations</span>
</p><p><b><span id="Compliance_Review" itemprop="itemListElement">Compliance Review</span></b>
:A set of binding enterprise policies and regulations which are an important input for the [[Compliance Management]] process.
</p>
 
<ul><li itemprop="description">The Compliance Review documents the results of regular process and system compliance assessments. In particular, it contains any identified deviations from compliance requirements, as well as measures to correct the situation.
</li></ul>
<p><br />
</p><p><b><span id="Enterprise_Policies_and_Regulations" itemprop="itemListElement">Enterprise Policies and Regulations</span></b>
</p>
<ul><li itemprop="description">A set of binding enterprise policies and regulations which are an important input for the <strong class="selflink">Compliance Management</strong> process.
</li></ul>
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<p>&nbsp;</p>
<p>&nbsp;</p>


== Roles | Responsibilities ==
== Roles | Responsibilities ==


;<span id="Compliance Manager">Compliance Manager - Process Owner</span>
'''<span id="Compliance Manager">Compliance Manager - Process Owner</span>'''
: The Compliance Manager's responsibility is to ensure that standards and guidelines is followed, or that proper, consistent accounting or other practices are being employed.
*The Compliance Manager's responsibility is to ensure that standards and guidelines is followed, or that proper, consistent accounting or other practices are being employed.
:This includes to make sure that external legal requirements are fulfilled.
*This includes to make sure that external legal requirements are fulfilled.


<p>&nbsp;</p>
<p>&nbsp;</p>


{| border="1" align="center" cellpadding="5" cellspacing="0" style="text-align:center;" valign="top"
{| border="1" cellpadding="5" cellspacing="0" style="margin-left: auto; margin-right: auto; text-align:center;" valign="top"
|-
|-
| valign="top" colspan="2" style="background:#ffffdd;" align="center"| '''Responsibility Matrix: ITIL Compliance Management'''
|style="vertical-align:top; text-align:center" colspan="2" style="background:#ffffdd;"| '''Responsibility Matrix: ITIL Compliance Management'''
|-
|-
! width="65%" align="center" style="background:#ffffee;" | ITIL Role / Sub-Process
!style="background:#ffffee; width: 65%; text-align:center"| ITIL Role / Sub-Process
! style="background:#ffffee;" | [[Compliance Management#Compliance Manager|Compliance Manager]]
! style="background:#ffffee;" | [[Compliance Management#Compliance Manager|Compliance Manager]]
|-
|-
| align="left" |[[Compliance Management|Compliance Management]]<br /> ''(no sub-processes specified)''
|style="text-align:left;" |[[Compliance Management|Compliance Management]]<br /> ''(no sub-processes specified)''
| A[[Compliance Management#Accountable|<small>[1]</small>]]R[[Compliance Management#Responsible|<small>[2]</small>]]
| A[[Compliance Management#Accountable|<small>[1]</small>]]R[[Compliance Management#Responsible|<small>[2]</small>]]
|-
|-
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<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
==[ Infobox ]==
<html><table class="wikitable">
<tr>
<td>Link to this page:</td>
<td><a itemprop="url" href="https://wiki.en.it-processmaps.com/index.php/Compliance_Management">https://wiki.en.it-processmaps.com/index.php/Compliance_Management</a></td>
</tr>
<tr>
<td>Languages:</td>
<td><span itemprop="inLanguage" content="en">English</span> | <span><a itemprop="citation" class="external text" href="https://wiki.de.it-processmaps.com/index.php/Compliance_Management" title="Compliance Management">Deutsch</a></span> | <span><a itemprop="citation" class="external text" href="https://wiki.es.it-processmaps.com/index.php/ITIL_Gestion_de_Cumplimientoo" title="Gestión de Cumplimiento">espa&#xf1;ol</a></span></td>
</tr>
<tr>
<td>Image:</td>
<td style="vertical-align:top"><a itemprop="primaryImageOfPage" href="https://wiki.en.it-processmaps.com/images/8/89/Itil-compliance-management.jpg" title="Compliance Management">ITIL Compliance Management (.JPG)</a></td>
</tr>
<tr>
<td>Author:</td>
<td><span itemprop="author">Stefan Kempter</span>, <span itemprop="creator copyrightHolder publisher">IT Process Maps</span> &nbsp;&nbsp; <a rel="author" href="https://plus.google.com/111925560448291102517"><img style="margin:0px 0px 0px 0px;" src="/skins/Vector/images/itpm/bookmarking/gplus.png" width="16" height="16" title="By: Stefan Kempter | Profile on Google+" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a></td>
</tr>
</table>
<p><small>
<span itemscope="itemscope" itemtype="http://data-vocabulary.org/Breadcrumb">
<a href="https://wiki.en.it-processmaps.com/index.php/Compliance_Management#Process_Description" itemprop="url"><span itemprop="title">Process Description</span></a> ›
</span>
<span itemscope="itemscope" itemtype="http://data-vocabulary.org/Breadcrumb">
<a href="https://wiki.en.it-processmaps.com/index.php/Compliance_Management#Definitions" itemprop="url"><span itemprop="title">Definitions</span></a> ›
</span>
<span itemscope="itemscope" itemtype="http://data-vocabulary.org/Breadcrumb">
<a href="https://wiki.en.it-processmaps.com/index.php/Compliance_Management#Roles_.7C_Responsibilities" itemprop="url"><span itemprop="title">Roles</span></a>
</span>
</small></p>
</div><!-- end of schema.org/WebPage --><p></html>


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[[Category:ITIL V3]][[Category:ITIL 2011]][[Category:ITIL process]][[Category:Service Design|Compliance Management]][[Category:Compliance Management|!]]
[[Category:ITIL V3]][[Category:ITIL 2011]][[Category:ITIL process]][[Category:Service Design|Compliance Management]][[Category:Compliance Management|!]]
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Revision as of 17:34, 23 December 2013

DE - ES - Compliance Managementdiese Seite auf Deutschesta página en español
DE - ES - Compliance Management


 

Objective: ITIL Compliance Management aims to ensure IT services, processes and systems comply with enterprise policies and legal requirements.

Part of: Service Design

Process Owner: Compliance Manager

 

Process Description

Compliance Management ITIL
ITIL Compliance Management

Compliance issues are addressed within several processes in ITIL; there is, however, no dedicated Compliance Management process.

Compliance is an increasingly important topic for IT organizations, so at IT Process Maps we decided to assign clear responsibilities for ensuring compliance, which meant introducing a specific Compliance Management process as part of the ITIL® Process Map.

ITIL does not provide a detailed explanation of all aspects of Compliance Management. Rather, it highlights the most important activities and assists in identifying interfaces with other Service Management processes.

Following the introduction of Design Coordination in ITIL 2011 the information flows have been adapted slightly. The process overview of ITIL Compliance Management (.JPG) is showing the most important interfaces (see Figure 1).

 

Sub-Processes

No sub-processes are specified for ITIL Compliance Management.

 

Definitions

The following ITIL terms and acronyms (information objects) are used in the ITIL Compliance Management process to represent process outputs and inputs:

 

Compliance Register

  • The Compliance Register is a tool used by the Compliance Management process to keep an overview of all compliance requirements and the measures applied to ensure their enforcement.


Compliance Review

  • The Compliance Review documents the results of regular process and system compliance assessments. In particular, it contains any identified deviations from compliance requirements, as well as measures to correct the situation.


Enterprise Policies and Regulations

  • A set of binding enterprise policies and regulations which are an important input for the Compliance Management process.

 

Roles | Responsibilities

Compliance Manager - Process Owner

  • The Compliance Manager's responsibility is to ensure that standards and guidelines is followed, or that proper, consistent accounting or other practices are being employed.
  • This includes to make sure that external legal requirements are fulfilled.

 

Responsibility Matrix: ITIL Compliance Management
ITIL Role / Sub-Process Compliance Manager
Compliance Management
(no sub-processes specified) 		A[1]R[2]

 

Remarks

[1] A: Accountable according to the RACI Model: Those who are ultimately accountable for the correct and thorough completion of the ITIL Compliance Management process.

[2] R: Responsible according to the RACI Model: Those who do the work to achieve a task within ITIL Compliance Management.

 

 

[ Infobox ]

Link to this page:
Languages: English | Deutsch | español
Image: ITIL Compliance Management (.JPG)
Author: , IT Process Maps   

 ›  ›

Retrieved from "https://wiki.en.it-processmaps.com/index.php?title=Compliance_Management&oldid=8235"