Checklist Protocol Disaster Practice: Difference between revisions

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'''ITIL Process''': ITIL V2 [[Service Delivery]] - [[IT Service Continuity Management]]
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'''Checklist Category''': [[ITIL-Checklists#Checklists for IT Service Continuity Management|Checklists for IT Service Continuity Management]]
'''ITIL Process''': [[ITIL Service Design]] - [[IT Service Continuity Management]]
 
'''Checklist Category''': [[ITIL-Checklists|ITIL Templates]] - IT Service Continuity Management


'''Source''': Checklist "Protocol Disaster Practice" from the [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2]
'''Source''': Checklist "Protocol Disaster Practice" from the [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2]


 
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The protocol of a disaster practice serves to summarise the information with regards to the preparation, progress and evaluation:
The protocol of a disaster practice serves to summarise the information with regards to the preparation, progress and evaluation:
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** Target date  
** Target date  


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Revision as of 15:41, 3 August 2013

Checklist Disaster Practice - Template Disaster Practice
Checklist Disaster Practice - Template Disaster Practice


 

ITIL Process: ITIL Service Design - IT Service Continuity Management

Checklist Category: ITIL Templates - IT Service Continuity Management

Source: Checklist "Protocol Disaster Practice" from the ITIL Process Map V2

 

The protocol of a disaster practice serves to summarise the information with regards to the preparation, progress and evaluation:

  • Basic data for the disaster practice
    • Trigger for the practice (e.g. audit, regular practice, ...
    • Practice approved on ... by ...
    • Practice category (e.g. training of organisational procedures, training of a technical procedure)
    • Practice objectives
    • Practice duration
      • Planned
      • Actual
    • Practice mode (announced/ unannounced)
    • Practice type (simulation, real-world practice)
  • Protocol (action-log with time-stamps)
    • Receipt of disaster notification
    • Assessment of events and causal analysis
    • Decisions as to measures against the effects caused by the disaster
    • Implementation of those measures
    • Completion of those measures and transition into normal or standby operation
  • Statements as to the achievement of the practice objectives
  • Identified shortcomings during the practice
  • Required measures for the improvement to disaster preparation
    • Description
    • Person in charge
    • Target date

 

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