Checklist Request for Change (RFC): Difference between revisions

Revision as of 16:21, 12 January 2013

→ see also: ITIL Checklist Request for Change - RFC, enhanced with many additions

ITIL Process: ITIL V2 Service Support - Change Management

Checklist Category: ITIL-Checklists Change Management

Source: Checklist "Request for Change - RFC" ITIL Process Map V2

An RFC comprises the following information:

Unique Change ID
Initiator of the RFC
Date of submission
Short description of the Change being applied for
Reason for the Change to be implemented (Business Case)
Effects upon:
- Business areas on the client-side
- IT Services
- IT Infrastructure components (CIs)
- Technology spectrum (is a new technology being introduced?)
Risks during the implementation of the Change
- Types of risk
- Counter-measures (e.g. reversion procedure)
Predicted/suggested time schedule for the implementation
Resources for the implementation
- Required personnel resources (from which areas?)
- Estimated work effort for the required personnel resources
- Necessary training measures
  - Users on the client-side
  - IT Employees
- Cost estimate
- Statement as to whether the costs are included in the planning of the budget

@@ Line 7: / Line 7: @@
 <br style="clear:both;"/>
-'''&#8594; see also:''' [[Checklist Request for Change RFC|Checklist RFC according to ITIL 2011]], ''enhanced with many additions''
+'''&#8594; see also:''' [[Checklist Request for Change RFC|ITIL Checklist Request for Change - RFC]], ''enhanced with many additions''
 '''ITIL Process''': ITIL V2 [[Service Support]] - [[Change Management - ITIL V2|Change Management]]
-'''Checklist Category''': [[ITIL-Checklists#Checklists for Change Management|Checklists for Change Management]]
+'''Checklist Category''': [[ITIL-Checklists]] Change Management
 '''Source''': Checklist "Request for Change - RFC" [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2]