Checklist Request for Change (RFC): Difference between revisions

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'''ITIL Process''': [[Service Support]] - [[Change Management - ITIL V2|Change Management]]
<seo metakeywords="rfc itil, request for change itil, change request itil" metadescription="RFC Template. A Request for Change (RFC) comprises the following information: Unique Change ID; Initiator of the RFC ..." />
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Image:ITIL-Wiki-deutsch.jpg|right|Checklist Request for Change (RFC) - ITIL V2
default [https://wiki.de.it-processmaps.com/index.php/Checkliste_Request_for_Change_-_RFC_-_ITIL_V2 diese Seite auf Deutsch]
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'''&#8594; see also:''' [[Checklist Request for Change RFC|Checklist RFC according to ITIL V3]]
 
'''ITIL Process''': ITIL V2 [[Service Support]] - [[Change Management - ITIL V2|Change Management]]


'''Checklist Category''': [[ITIL-Checklists#Checklists for Change Management|Checklists for Change Management]]
'''Checklist Category''': [[ITIL-Checklists#Checklists for Change Management|Checklists for Change Management]]
'''Source''': Checklist "Request for Change - RFC" [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2]




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** Cost estimate
** Cost estimate
** Statement as to whether the costs are included in the planning of the budget
** Statement as to whether the costs are included in the planning of the budget
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[[Category:ITIL V2|Request for Change RFC - ITIL V2]]
[[Category:Checklist (ITIL)|Request for Change RFC - ITIL V2]]
[[Category:Change Management|Request for Change RFC - ITIL V2]]
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Revision as of 20:39, 26 July 2011

<seo metakeywords="rfc itil, request for change itil, change request itil" metadescription="RFC Template. A Request for Change (RFC) comprises the following information: Unique Change ID; Initiator of the RFC ..." />

Checklist Request for Change (RFC) - ITIL V2
Checklist Request for Change (RFC) - ITIL V2


→ see also: Checklist RFC according to ITIL V3

ITIL Process: ITIL V2 Service Support - Change Management

Checklist Category: Checklists for Change Management

Source: Checklist "Request for Change - RFC" ITIL Process Map V2


An RFC comprises the following information:

  • Unique Change ID
  • Initiator of the RFC
  • Date of submission
  • Short description of the Change being applied for
  • Reason for the Change to be implemented (Business Case)
  • Effects upon:
    • Business areas on the client-side
    • IT Services
    • IT Infrastructure components (CIs)
    • Technology spectrum (is a new technology being introduced?)
  • Risks during the implementation of the Change
    • Types of risk
    • Counter-measures (e.g. reversion procedure)
  • Predicted/suggested time schedule for the implementation
  • Resources for the implementation
    • Required personnel resources (from which areas?)
    • Estimated work effort for the required personnel resources
    • Necessary training measures
      • Users on the client-side
      • IT Employees
    • Cost estimate
    • Statement as to whether the costs are included in the planning of the budget
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