IT Facilities Management: Difference between revisions

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'''ITIL Version''': ITIL Version 3 (ITIL V3)
== ITIL IT Facilities Management: Overview ==


'''Process Objective''': To manage the physical environment where the IT infrastructure is located. Facilities Management includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.
'''Process Objective''': To manage the physical environment where the IT infrastructure is located. Facilities Management includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.
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'''Part of''': [[ITIL V3 Service Operation|Service Operation]]
'''Part of''': [[ITIL V3 Service Operation|Service Operation]]


'''Process Owner''': [[Roles within ITIL V3#ITIL V3 roles and boards within Service Operation|IT Facilities Manager]]
'''Process Owner''': [[IT Facilities Management#Additional Information on IT Facilities Management|IT Facilities Manager]]
 
 
== IT Facilities Management: Process Definition ==
 
[[Image:It-facilities-management.jpg|thumb=overview_it_facilities_management_itilv3_thumb.jpg|left|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_it_facilities_management_itilv3.pdf IT Facilities Management]]]


IT Facilities Management is part of ICT Infrastructure Management in ITIL V2, where some aspects of managing facilities are described in more detail as in the new ITIL V3 books. Interfaces between IT Facilities Management and the other ITIL processes were adjusted in order to reflect the new ITIL V3 process structure.
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==ITIL V3 vs. ITIL V2: IT Facilities Management==
=== Sub-Processes ===
No sub-processes are specified for [[IT Facilities Management|IT Facilities Management according to ITIL V3]].  


* IT Facilities Management is part of ICT Infrastructure Management in ITIL V2, where some aspects of managing facilities are described in more detail as in the new ITIL V3 books
* Interfaces between IT Facilities Management and the other ITIL processes were adjusted in order to reflect the new ITIL V3 process structure


===== Downloads =====


==Sub-Processes of IT Facilities Management (ITIL V3)==
Use the following links to open the process overview of IT Facilities Management showing the most important interfaces:
 
* [[Media:It-facilities-management.jpg|IT Facilities Management (.JPG)]]
* [https://wiki.en.it-processmaps.com/images/pdf/process_overview_it_facilities_management_itilv3.pdf IT Facilities Management (.PDF)]''
 
 
== Additional Information on IT Facilities Management ==
 
==== ITIL Roles ====
 
;IT Facilities Manager - Process Owner
:The IT Facilities Manager is responsible for managing the physical environment where the IT infrastructure is located.
:This includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.


[[Image:overview_it_facilities_management_itilv3_thumb.jpg|frame|left|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_it_facilities_management_itilv3.pdf  Overview of the IT Facilities Management Process, ITIL V3 (.pdf)]]]


* no sub-processes specified


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==Roles within IT Facilities Management (ITIL V3)==
<i><small>[[Main Page|Home]] > [[ITIL Processes]] > [[ITIL V3 Service Operation|Service Operation]] > [[IT Facilities Management|IT Facilities Management]]</small></i>


* [[Roles within ITIL V3#ITIL V3 roles and boards within Service Operation|IT Facilities Manager]] (Process Owner)
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[[Category:ITIL V3]][[Category:ITIL process]][[Category:Service Operation|IT Facilities Management]][[Category:IT Facilities Management|!]]
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Revision as of 11:35, 13 July 2011

<seo metakeywords="itil facilities management, it facilities management, facilities management itil, itil facility management" metadescription="IT Facilities Management: ITIL process definition - subprocesses - Additional information on IT Facilities Management." />

DE - ES - IT Facilities Managementdiese Seite auf Deutschesta página en español
DE - ES - IT Facilities Management


ITIL IT Facilities Management: Overview

Process Objective: To manage the physical environment where the IT infrastructure is located. Facilities Management includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.

Part of: Service Operation

Process Owner: IT Facilities Manager


IT Facilities Management: Process Definition

IT Facilities Management

IT Facilities Management is part of ICT Infrastructure Management in ITIL V2, where some aspects of managing facilities are described in more detail as in the new ITIL V3 books. Interfaces between IT Facilities Management and the other ITIL processes were adjusted in order to reflect the new ITIL V3 process structure.

Sub-Processes

No sub-processes are specified for IT Facilities Management according to ITIL V3.


Downloads

Use the following links to open the process overview of IT Facilities Management showing the most important interfaces:


Additional Information on IT Facilities Management

ITIL Roles

IT Facilities Manager - Process Owner
The IT Facilities Manager is responsible for managing the physical environment where the IT infrastructure is located.
This includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.



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