Checklist ITSCM Report: Difference between revisions
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The IT Service Continuity Manager's report | The IT Service Continuity Manager's report summarizes the following information: | ||
* Important changes to the list of risks (each with a justification) | * Important changes to the list of risks (each with a justification) | ||
** Newly added risks | ** Newly added risks | ||
** Obsolete risks | ** Obsolete risks | ||
** Changes to the | ** Changes to the prioritization of risks | ||
* Overview of the status of the measures for disaster prevention | * Overview of the status of the measures for disaster prevention | ||
** For each measure | ** For each measure | ||
Revision as of 13:19, 28 November 2014
ITIL Process: ITIL Service Design - IT Service Continuity Management
Checklist Category: ITIL Templates - IT Service Continuity Management
Source: Checklist "ITSCM Report" from the ITIL Process Map V2
The IT Service Continuity Manager's report summarizes the following information:
- Important changes to the list of risks (each with a justification)
- Newly added risks
- Obsolete risks
- Changes to the prioritization of risks
- Overview of the status of the measures for disaster prevention
- For each measure
- Description
- Person in charge of the measure
- Target date
- Status
- For each measure
- Summary of the results of disaster practices
- Practice objectives
- Practice duration
- Planned
- Actual
- Statements as to attainment of the objectives of the disaster practice
- Identified shortcomings in the preparation for the event of disasters
- In case the actual event of a disaster during the reporting period:
- Description
- Causes
- Effects
- Measures initiated in order to resume operation
- Statements for the achievement of agreed Service Levels (e.g. recovery periods, ...)
- Identified shortcomings in the preparation for the event of disasters
