Checklist ITSCM Report: Difference between revisions

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Image:ITIL-Wiki-deutsch.jpg|right|Checklist ITSCM Report - Template ITSCM Report
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'''ITIL Process''': ITIL V2 [[Service Delivery]] - [[IT Service Continuity Management]]
<p>&nbsp;</p>


'''Checklist Category''': [[ITIL-Checklists#Checklists for IT Service Continuity Management|Checklists for IT Service Continuity Management]]
'''ITIL Process''': [[ITIL Service Design]] - [[IT Service Continuity Management]]
 
'''Checklist Category''': [[ITIL-Checklists|ITIL Templates]] - IT Service Continuity Management


'''Source''': Checklist "ITSCM Report" from the [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2]
'''Source''': Checklist "ITSCM Report" from the [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2]


 
<p>&nbsp;</p>


The IT Service Continuity Manager's report summarises the following information:
The IT Service Continuity Manager's report summarises the following information:
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** Identified shortcomings in the preparation for the event of disasters
** Identified shortcomings in the preparation for the event of disasters


<p>&nbsp;</p>


<html><a rel="author" href="https://plus.google.com/111925560448291102517"><img style="margin:0px 0px 0px 0px;" src="/skins/Vector/images/itpm/bookmarking/gplus.png" width="16" height="16" title="By: Stefan Kempter | Profile on Google+" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a></html>


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Revision as of 16:38, 3 August 2013

Checklist ITSCM Report - Template ITSCM Report
Checklist ITSCM Report - Template ITSCM Report


 

ITIL Process: ITIL Service Design - IT Service Continuity Management

Checklist Category: ITIL Templates - IT Service Continuity Management

Source: Checklist "ITSCM Report" from the ITIL Process Map V2

 

The IT Service Continuity Manager's report summarises the following information:

  • Important changes to the list of risks (each with a justification)
    • Newly added risks
    • Obsolete risks
    • Changes to the prioritisation of risks
  • Overview of the status of the measures for disaster prevention
    • For each measure
      • Description
      • Person in charge of the measure
      • Target date
      • Status
  • Summary of the results of disaster practices
    • Practice objectives
    • Practice duration
      • Planned
      • Actual
    • Statements as to attainment of the objectives of the disaster practice
    • Identified shortcomings in the preparation for the event of disasters
  • In case the actual event of a disaster during the reporting period:
    • Description
    • Causes
    • Effects
    • Measures initiated in order to resume operation
    • Statements for the achievement of agreed Service Levels (e.g. recovery periods, ...)
    • Identified shortcomings in the preparation for the event of disasters

 

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