Checklist ITSCM Report: Difference between revisions
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<meta name="description" content="The IT Service Continuity Manager's report (ITSCM report) summarizes the following information: Important changes to the list of risks (each with a justification) ..." /> | |||
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Image:ITIL-Wiki-deutsch.jpg|right|Checklist ITSCM Report - Template ITSCM Report | Image:ITIL-Wiki-deutsch.jpg|right|Checklist ITSCM Report - Template ITSCM Report | ||
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''' | '''ITIL Process''': [[ITIL Service Design]] - [[IT Service Continuity Management]] | ||
'''Checklist Category''': [[ITIL-Checklists|ITIL Templates]] - IT Service Continuity Management | |||
'''Source''': Checklist "ITSCM Report" from the [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2] | '''Source''': Checklist "ITSCM Report" from the [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2] | ||
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The IT Service Continuity Manager's report summarises the following information: | The IT Service Continuity Manager's report summarises the following information: | ||
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** Identified shortcomings in the preparation for the event of disasters | ** Identified shortcomings in the preparation for the event of disasters | ||
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<html><a rel="author" href="https://plus.google.com/111925560448291102517"><img style="margin:0px 0px 0px 0px;" src="/skins/Vector/images/itpm/bookmarking/gplus.png" width="16" height="16" title="By: Stefan Kempter | Profile on Google+" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a></html> | |||
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Revision as of 15:38, 3 August 2013
ITIL Process: ITIL Service Design - IT Service Continuity Management
Checklist Category: ITIL Templates - IT Service Continuity Management
Source: Checklist "ITSCM Report" from the ITIL Process Map V2
The IT Service Continuity Manager's report summarises the following information:
- Important changes to the list of risks (each with a justification)
- Newly added risks
- Obsolete risks
- Changes to the prioritisation of risks
- Overview of the status of the measures for disaster prevention
- For each measure
- Description
- Person in charge of the measure
- Target date
- Status
- For each measure
- Summary of the results of disaster practices
- Practice objectives
- Practice duration
- Planned
- Actual
- Statements as to attainment of the objectives of the disaster practice
- Identified shortcomings in the preparation for the event of disasters
- In case the actual event of a disaster during the reporting period:
- Description
- Causes
- Effects
- Measures initiated in order to resume operation
- Statements for the achievement of agreed Service Levels (e.g. recovery periods, ...)
- Identified shortcomings in the preparation for the event of disasters