Checklist CMS CMDB: Difference between revisions
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'''ITIL Process''': [[ITIL V3 Service Transition]] - [[Service Asset and Configuration Management]] | '''ITIL Process''': [[ITIL V3 Service Transition]] - [[Service Asset and Configuration Management]] | ||
'''Checklist Category:''' [[ITIL-Checklists#Checklists ITIL V3 Service Transition|Checklists ITIL V3 Service Transition]] | '''Checklist Category:''' [[ITIL-Checklists#Checklists ITIL V3 Service Transition|Checklists ITIL V3 Service Transition]] | ||
'''Source''': Checklist "Configuration Management System (CMS)/ Configuration Management Database (CMDB)" from the [ | '''Source''': Checklist "Configuration Management System (CMS)/ Configuration Management Database (CMDB)" from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map V3] | ||
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## Emergency-relevant documentation | ## Emergency-relevant documentation | ||
## Other documentation | ## Other documentation | ||
<i><small>[[Main Page|Home]] > [[ITIL Implementation with Process Templates|ITIL Process Templates]] > [[ITIL-Checklists|ITIL Checklists]] > [[ITIL-Checklists#Checklists ITIL V3 Service Transition|Service Transition]] > [[Checklist CMS CMDB|Configuration Management System (CMS)/ Configuration Management Database (CMDB)]]</small></i> | |||
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[[Category:Checklist (ITIL)|CMS CMDB]] | |||
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[[Category:Service Asset & Configuration Management|CMS CMDB]] | |||
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Revision as of 15:37, 10 July 2011
<seo metakeywords="itil cms, cms itil cms cmdb, itil cms cmdb" metadescription="Template CMS/ CMDB Configuration Management System/ Configuration Management Database. The CMS is a coherent logical model of the IT organization’s ..." />
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ITIL Process: ITIL V3 Service Transition - Service Asset and Configuration Management
Checklist Category: Checklists ITIL V3 Service Transition
Source: Checklist "Configuration Management System (CMS)/ Configuration Management Database (CMDB)" from the ITIL Process Map V3
The Configuration Management System (CMS) is a coherent logical model of the IT organization’s infrastructure, typically made up of several Configuration Management Databases (CMDBs) as physical sub-systems.
It is used to store information on all Configuration Items (CIs) under the control of Configuration Management. CIs are mainly hardware or software items and are characterized by their attributes (recorded in the CI’s Configuration Record) and their relationships to other CIs.
Depending on the type of CI, typical attributes of a CI Record include:
- Unique identifier
- Name
- Description
- CI owner/ person in charge
- Classification
- Category (e.g. Service, Hardware, Software, Document, Staff ...)
- Type (e.g. Server, Printer, ... - refinement of the classification into categories)
- Manufacturer information
- Manufacturer name
- Serial number
- License number/ reference to license contract
- Version
- Modification history of the CI Record
- Date of creation
- Modifications
- Description of modification
- Date
- Person in charge
- Location
- Physical location, if applicable
- Logical location, if applicable (e.g. fileserver directory)
- Status history (description of the life cycle of a CI with status values, as for example „Undergoing Test“, ..., „Active“, ..., „Undergoing Maintenance“, ..., „Out of Operation“, ...)
- Present status and version
- Status and version history (historical Changes to the status of the CI or Changes planned for the future)
- Status change
- Description
- Time and date of the Change in status
- Relationships to IT services
- Relationships to other CIs, e.g.
- Is a component of
- Is associated with
- Uses
- Is a characteristic of
- Is a new version of
- Will be replaced by
- Relationships to other data objects within Service Management
- Incident Records
- Problem Records
- Known Errors
- Change Records
- License details
- Document references
- Contractual documentation
- Operating documentation
- User documentation
- Emergency-relevant documentation
- Other documentation
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