Checklist CMDB Audit Protocol: Difference between revisions
From IT Process Wiki
mNo edit summary |
No edit summary |
||
| (One intermediate revision by the same user not shown) | |||
| Line 1: | Line 1: | ||
< | <itpmch><title>Checklist CMDB Audit Protocol | IT Process Wiki</title> | ||
<meta name="keywords" content="cmdb audit, cmdb audit report" /> | |||
<meta name="description" content="The following information is recorded within the CMDB Audit Report: Date and time of the audit, Person in charge, Audited area of the CMDB ... " /> | |||
</itpmch> | |||
<imagemap> | <imagemap> | ||
Image:ITIL-Wiki-deutsch.jpg|right|Checklist CMDB Audit Report - Template CMDB Audit Report | Image:ITIL-Wiki-deutsch.jpg|right|Checklist CMDB Audit Report - Template CMDB Audit Report | ||
| Line 7: | Line 10: | ||
<br style="clear:both;"/> | <br style="clear:both;"/> | ||
<p> </p> | |||
''' | '''ITIL Process''': [[ITIL Service Transition]] - [[Service Asset and Configuration Management|Configuration Management]] | ||
''' | '''Checklist Category''': [[ITIL-Checklists|ITIL Templates]] - Configuration Management | ||
'''Source''': Checklist "CMDB Audit Report" from the ITIL Process Map V2 | ⯈ [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map V3] | |||
<p> </p> | |||
The following information is recorded within the CMDB Audit Report: | The following information is recorded within the CMDB Audit Report: | ||
| Line 20: | Line 25: | ||
* Person in charge | * Person in charge | ||
* Audited area of the CMDB (types of CIs, which were audited) | * Audited area of the CMDB (types of CIs, which were audited) | ||
* Audited area of business ( | * Audited area of business (organizational areas or departments, in which the audit was carried out) | ||
* Method of audit (i.e. based on automated tools, manual audit) | * Method of audit (i.e. based on automated tools, manual audit) | ||
* Results of the audit | * Results of the audit | ||
| Line 32: | Line 37: | ||
*** Person in charge | *** Person in charge | ||
<p> </p> | |||
<html>By:  Stefan Kempter <a rel="author" href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/images/bookmarking/linkedin.png" width="16" height="16" title="By: Stefan Kempter | Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.</html> | |||
<!-- This page is assigned to the following categories: --> | <!-- This page is assigned to the following categories: --> | ||
Latest revision as of 19:02, 29 March 2019
ITIL Process: ITIL Service Transition - Configuration Management
Checklist Category: ITIL Templates - Configuration Management
Source: Checklist "CMDB Audit Report" from the ITIL Process Map V2 | ⯈ ITIL Process Map V3
The following information is recorded within the CMDB Audit Report:
- Date and time of the audit
- Person in charge
- Audited area of the CMDB (types of CIs, which were audited)
- Audited area of business (organizational areas or departments, in which the audit was carried out)
- Method of audit (i.e. based on automated tools, manual audit)
- Results of the audit
- Revealed differences between CMDB and actual CIs installed
- Effects of the deviations
- Corrections carried out to the CMDB
- Improvement potentials
- Reasons for the revealed differences between CMDB and actual CIs installed
- Measures for the future avoidance of the differences
- Description
- Person in charge
By: Stefan Kempter 
, IT Process Maps.
