Checklist ITSCM Report: Difference between revisions

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'''ITIL Process''': [[Service Delivery]] - [[IT Service Continuity Management]]
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<meta name="description" content="The IT Service Continuity Manager's report (ITSCM report) summarizes the following information: Important changes to the list of risks (each with a justification) ..." />
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'''Checklist Category''': [[ITIL-Checklists#Checklists for IT Service Continuity Management|Checklists for IT Service Continuity Management]]
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'''ITIL Process''': [[ITIL Service Design]] - [[IT Service Continuity Management]]


The IT Service Continuity Manager's report summarises the following information:
'''Checklist Category''': [[ITIL-Checklists|ITIL Templates]] - IT Service Continuity Management
 
'''Source''': Checklist "ITSCM Report" from the ITIL Process Map V2 &nbsp;| &#11208;&nbsp; [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map V3]
 
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The IT Service Continuity Manager's report summarizes the following information:


* Important changes to the list of risks (each with a justification)  
* Important changes to the list of risks (each with a justification)  
** Newly added risks  
** Newly added risks  
** Obsolete risks  
** Obsolete risks  
** Changes to the prioritisation of risks  
** Changes to the prioritization of risks  
* Overview of the status of the measures for disaster prevention  
* Overview of the status of the measures for disaster prevention  
** For each measure  
** For each measure  
Line 30: Line 46:
** Statements for the achievement of agreed Service Levels (e.g. recovery periods, ...)  
** Statements for the achievement of agreed Service Levels (e.g. recovery periods, ...)  
** Identified shortcomings in the preparation for the event of disasters
** Identified shortcomings in the preparation for the event of disasters
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<html>By:&#160;&#160;Stefan Kempter&#160;<a rel="author" href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/images/bookmarking/linkedin.png" width="16" height="16" title="By: Stefan Kempter | Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.</html>
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[[Category:Checklist (ITIL)|ITSCM Report]]
[[Category:IT Service Continuity Management|ITSCM Report]]
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Latest revision as of 20:05, 29 March 2019

Checklist ITSCM Report - Template ITSCM Report
Checklist ITSCM Report - Template ITSCM Report


 

ITIL Process: ITIL Service Design - IT Service Continuity Management

Checklist Category: ITIL Templates - IT Service Continuity Management

Source: Checklist "ITSCM Report" from the ITIL Process Map V2  | ⯈  ITIL Process Map V3

 

The IT Service Continuity Manager's report summarizes the following information:

  • Important changes to the list of risks (each with a justification)
    • Newly added risks
    • Obsolete risks
    • Changes to the prioritization of risks
  • Overview of the status of the measures for disaster prevention
    • For each measure
      • Description
      • Person in charge of the measure
      • Target date
      • Status
  • Summary of the results of disaster practices
    • Practice objectives
    • Practice duration
      • Planned
      • Actual
    • Statements as to attainment of the objectives of the disaster practice
    • Identified shortcomings in the preparation for the event of disasters
  • In case the actual event of a disaster during the reporting period:
    • Description
    • Causes
    • Effects
    • Measures initiated in order to resume operation
    • Statements for the achievement of agreed Service Levels (e.g. recovery periods, ...)
    • Identified shortcomings in the preparation for the event of disasters

 

By:  Stefan Kempter , IT Process Maps.

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