ITIL Implementation with Process Templates: Difference between revisions

From IT Process Wiki
No edit summary
 
No edit summary
 
(13 intermediate revisions by the same user not shown)
Line 1: Line 1:
{|
<itpmch><title>ITIL Implementation with Process Templates | IT Process Wiki</title>
! align="right" width="80%"|
<meta name="keywords" content="itil process templates, itil templates" />
! style="background:#DDDDDD;" align="right" width="20%"| [https://wiki.de.it-processmaps.com/index.php/ITIL-Implementierung_mit_einem_ITIL-Prozessmodell diese Seite auf Deutsch]
<meta name="description" content="ITIL templates (see fig. 1 'ITIL Process Templates') provide a convenient and fast way to get started, because adapting existing content is usually much easier and quicker than starting with a blank page." />
|}
</itpmch>
<imagemap>
Image:ITIL-Wiki-de-es.jpg|right|DE - ES - ITIL Templates|163px
rect 81 0 114 36 [https://wiki.de.it-processmaps.com/index.php/ITIL-Implementierung_mit_einem_ITIL-Prozessmodell diese Seite auf Deutsch]
rect 115 0 163 36 [https://wiki.es.it-processmaps.com/index.php/Implementaci%C3%B3n_de_ITIL_basada_en_un_modelo_de_referencia_ITIL esta página en español]
desc none
</imagemap>
<br style="clear:both;"/>


== ITIL Reference Process Models ==
What does it take to bring ITIL to life? Ultimately, organizations need to translate the text-based, often academical content of the ITIL books into specific processes. This is a demanding task and many organizations wonder how to begin.
Aligning an IT organization with ITIL or obtaining an [[ISO 20000]] certification invariably means translating the text-based, often academical content of the ITIL books into every-day business practices.


Developing clear-cut processes and activity flows and visualizing them in an easily understandable form requires a lot of expertise and effort.
In this situation, <span id="md-webpage-description" itemprop="description">[[ITIL Implementation with Process Templates|ITIL templates]] (see [[Media:Itil-process-templates.jpg|fig. 1 'ITIL Process Templates']]) provide a convenient and fast way to get started, because adapting existing content is usually much easier and quicker than starting with a blank page.</span>


Starting from existing process templates rather than from a white sheet of paper is a huge advantage: A standard ITIL Reference Process Model contains complete and professionally designed process diagrams for all standard ITIL processes.
<p>&nbsp;</p>


A well-designed ITIL Reference Process Model supports an IT organization in all the [[ITIL Implementation - Project Course|necessary steps of a typical ITIL initiative]]:
[[image:Itil-process-templates.jpg|none|left|800px|alt=ITIL Process Templates|link=https://wiki.en.it-processmaps.com/index.php/File:Itil-process-templates.jpg|ITIL<sup><small>&#174;</small></sup> Process Templates]]


*The graphical and navigable representation facilitates an understanding of the ITIL processes and their complex interrelationships.
<p>&nbsp;</p>
*The various process models and the complementary project manual provide guidance on how to set up and carry out [[ITIL Implementation|ITIL initiatives]].
*Process design and documentation are done by adapting existing process templates to an IT organization's specific needs.


==ITIL reference process templates==


=== Example for an ITIL Reference Process Model: The ITIL&reg; Process Map ===
ITIL reference models contain professionally designed process templates for all ITIL processes. They support service providers in all [[ITIL Implementation#ITIL Implementation in 10 Steps - Project Course|steps of a typical ITIL initiative]]:
The ITIL&reg; Process Map is a complete ITIL Reference Process Model. It contains a complete set of process overviews and activity flows for IT Service Management according to ITIL.


The ITIL&reg; Process Map is designed for use in all ITIL and ISO 20000 initiatives; it is available for the established ITIL Version 2 and for the new ITIL Version 3 (ITIL V3) on the most widely used Process Management platforms (e.g. Microsoft Visio&trade; or the ARIS Process Platform&trade;):
# The graphical and navigable representation helps organizations to understand the ITIL processes and their complex interrelationships.
# The process templates and the complementary [[ITIL Implementation|ITIL project manual]] describe a time-tested approach to adopting the ITIL guidelines.
# The ITIL templates and [[ITIL-Checklists|ITIL checklists]] support process design and documentation: Organizations save lots of time and effort as they use and adapt existing content.


* General information on the [https://en.it-processmaps.com/products/itil-process-map.html ITIL&reg; Process Map]
==Example of an ITIL reference process model==


* Example: Contents of the [https://en.it-processmaps.com/products/itil-process-map-visio.html ITIL&reg; Process Map for Microsoft Visio&trade;]
The ITIL Process Map is a complete ITIL reference process model that has passed an official review by AXELOS, the owners of the ITIL<sup><small>&#174;</small></sup> framework. It contains a complete set of process diagrams on four levels of detail that describe information flows, activities and responsibilities in the ITIL processes.


* [https://en.it-processmaps.com/general/faq.html FAQ - Questions and answers on ITIL, ISO 20000 and the ITIL&reg; Process Map].
In addition, the ITIL Process Map includes an ITIL RACI matrix, a collection of ITIL KPIs, an ITIL glossary, and an ITIL implementation guide.
 
<html>The ITIL Process Map is designed for use in all ITIL and service management initiatives; it is available for several popular applications and process management platforms such as Microsoft Visio<sup><small>&#174;</small></sup> or ARIS&trade;:</p>
 
<ul><li><a class="external text" href="https://en.it-processmaps.com/products/itil-process-map.html" title="ITIL Process Map">ITIL Process Map</a>: Benefits and contents</li>
<li><a class="external text" href="https://en.it-processmaps.com/products/itil-process-map-visio.html" title="ITIL Process Map for Visio">ITIL Process Map for Microsoft Visio</a><sup><small>&#174;</small></sup></li>
<li><a class="external text" href="https://en.it-processmaps.com/general/faq.html" title="FAQ: ITIL and ITIL process templates">FAQs - questions and answers</a> about ITIL and ITIL process templates</li>
<li>In the ITIL Wiki: A selection of free <a href="/index.php/ITIL-Checklists" title="ITIL-Checklists">ITIL templates</a> from the ITIL Process Map</li></ul>
 
<p>&nbsp;</p>
 
<a href="https://demo.it-processmaps.com/visio_en/itil-process-map.html" ><img src="https://demo.it-processmaps.com/visio_en/itil-process-map-video.jpg" width="320" height="190" class="thumbimage" alt="Video: Introduction - ITIL Process Templates" title="Start the video: Introduction - The ITIL Process Map" style="display: block; float: right; margin-left: 30px; margin-bottom: 10px; margin-right: 10px; margin-top: 0;" /></a>
<p style="word-wrap:normal;">Watch&nbsp;these&nbsp;videos with Stefan Kempter introducing the ITIL Process Map:</p>
<ul><li><a class="external text" href="https://demo.it-processmaps.com/visio_en/itil-process-map.html" title="Video: Introduction to the ITIL Process Map">Intro: The ITIL Process Map</a> (10:58 min.)</li>
<li><a class="external text" href="https://demo.it-processmaps.com/raci_en/itil-raci-matrix.html" title="Video: ITIL RACI matrix">ITIL RACI matrix</a> (4:20 min.)</li>
<li><a class="external text" href="https://en.it-processmaps.com/products/demo-itil-process-map.html" title="Full list of ITIL videos">All videos</a>.</li></ul>
<br style="clear:both;"/>
<p>&nbsp;</p>
 
<a href="https://demo.it-processmaps.com/itil-4-process-map/itil-4-process-templates.html" ><img src="https://demo.it-processmaps.com/itil-4-process-map/itil-4-process-templates-itil4-process-map-video.jpg" width="320" height="190" class="thumbimage" alt="Video: ITIL 4 process model. In this short video Stefan Kempter explains how we can provide reference processes and process templates for ITIL 4." style="display: block; float: right; margin-left: 30px; margin-bottom: 10px; margin-right: 10px; margin-top: 0;" /></a>
<p style="word-wrap:normal;">Organizations&nbsp;and service providers will surely need to define their processes also in the new world of ITIL 4.</p>
<p>In this short video we explain how we can provide reference processes and process templates for ITIL 4:</p>
<ul><li><a class="external text" href="https://demo.it-processmaps.com/itil-4-process-map/itil-4-process-templates.html" title="Video: ITIL process templates for ITIL V4">ITIL process templates for ITIL 4</a> (7:26 min.)</li>
</ul></html>
<br style="clear:both;"/>
 
==ITIL process templates on LinkedIn==
 
[[image:Itil-showcase-page-linkedin-it-process-wiki-en.jpg|right|320px|alt=LinkedIn showcase page: ITIL Process Map|link=https://wiki.en.it-processmaps.com/index.php/File:Itil-showcase-page-linkedin-it-process-wiki-en.jpg|[https://www.linkedin.com/showcase/itil%C2%AE-process-map/ LinkedIn Showcase Page: ITIL<sup><small>&#174;</small></sup> Process Map]]]
 
<span style="word-wrap:normal;">We&nbsp;are&nbsp;on&nbsp;LinkedIn, where we keep you updated about ITIL<sup><small>&#174;</small></sup>, the IT Process Wiki and our ITIL process templates.</span>
 
Visit our showcase page:
* [https://www.linkedin.com/showcase/itil%C2%AE-process-map/ The ITIL<sup><small>&#174;</small></sup> Process Map on LinkedIn]
<br style="clear:both;"/>
 
==Notes==
 
<html>By:&#160;&#160;Stefan Kempter&#160;<a rel="author" href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/images/bookmarking/linkedin.png" width="16" height="16" title="By: Stefan Kempter | Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.</p>
 
<p>&nbsp;</p>
 
<p><small>
<span itemprop="breadcrumb" itemscope itemtype="http://schema.org/BreadcrumbList">
<span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem">
<a itemprop="item" href="https://wiki.en.it-processmaps.com/index.php/ITIL_Implementation_with_Process_Templates#ITIL_reference_process_templates">
<span itemprop="name">ITIL reference process templates</span></a>
<meta itemprop="position" content="1"></span> ›
<span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem">
<a itemprop="item" href="https://wiki.en.it-processmaps.com/index.php/ITIL_Implementation_with_Process_Templates#Example_of_an_ITIL_reference_process_model">
<span itemprop="name">Example: ITIL reference process model</span></a>
<meta itemprop="position" content="2"></span> ›
<span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem">
<a itemprop="item" href="https://wiki.en.it-processmaps.com/index.php/ITIL_Implementation_with_Process_Templates#ITIL_process_templates_on_LinkedIn">
<span itemprop="name">ITIL process templates on LinkedIn</span></a>
<meta itemprop="position" content="3"></span>
</span>
</small></p>
 
<!-- define schema.org/WebPage --> <span itemscope itemtype="https://schema.org/WebPage" itemref="md-webpage-description">
  <meta itemprop="name" content="ITIL Implementation with Process Templates" />
  <meta itemprop="alternativeHeadline" content="ITIL Process Templates" />
  <link itemprop="url" href="https://wiki.en.it-processmaps.com/index.php/ITIL_Implementation_with_Process_Templates" />
  <span itemprop="primaryImageOfPage"  itemscope itemtype="https://schema.org/ImageObject">
    <meta itemprop="url" content="https://wiki.en.it-processmaps.com/images/6/61/Itil-process-templates.jpg">
<meta itemprop="representativeOfPage" content ="true">
<meta itemprop="description" content="ITIL Process Templates. The presentation of the ITIL contents in four levels of detail: ITIL Service Lifecycle, ITIL disciplines (ITIL stages), ITIL main processes and detailed activity chains from the ITIL Process Map.">
<meta itemprop="caption" content="ITIL Process Templates" />
<meta itemprop="keywords" content="ITIL process templates" />
    <meta itemprop="width" content="1200">
    <meta itemprop="height" content="675">
<meta itemprop="dateCreated" content="2011-08-27" />
<meta itemprop="datePublished" content="2011-08-27" />
<meta itemprop="dateModified" content="2019-10-08" />
<span itemprop="thumbnail" itemscope itemtype="https://schema.org/ImageObject">
  <meta itemprop="url" content="https://wiki.en.it-processmaps.com/images/thumb/6/61/Itil-process-templates.jpg/800px-Itil-process-templates.jpg" />
  <meta itemprop="width" content="800" />
  <meta itemprop="height" content="450" />
</span>
<span itemprop="thumbnail" itemscope itemtype="https://schema.org/ImageObject">
  <meta itemprop="url" content="https://wiki.en.it-processmaps.com/images/thumb/6/61/Itil-process-templates.jpg/320px-Itil-process-templates.jpg" />
  <meta itemprop="width" content="320" />
  <meta itemprop="height" content="180" />
</span>
  </span> 
  <meta itemprop="inLanguage" content="en" />
  <link itemprop="citation" href="https://wiki.de.it-processmaps.com/index.php/ITIL-Implementierung_mit_einem_ITIL-Prozessmodell" />
  <link itemprop="citation" href="https://wiki.es.it-processmaps.com/index.php/Implementaci%C3%B3n_de_ITIL_basada_en_un_modelo_de_referencia_ITIL" />
  <meta itemprop="isBasedOnUrl" content="https://en.it-processmaps.com/products/itil-process-map.html" />
  <meta itemprop="Headline" content="ITIL Implementation with Process Templates" />
  <link itemprop="author" href="https://www.linkedin.com/in/stefankempter" />
  <meta itemprop="author" content="Stefan Kempter" />
  <meta itemprop="creator copyrightHolder publisher" content="IT Process Maps" />
</span><p></html>
 
<!-- This page is assigned to the following categories: -->
[[Category:Template]][[Category:ITIL implementation]][[Category:ITIL process]][[Category:Checklist (ITIL)]]
<!-- --- -->

Latest revision as of 17:40, 3 April 2022

DE - ES - ITIL Templatesdiese Seite auf Deutschesta página en español
DE - ES - ITIL Templates


What does it take to bring ITIL to life? Ultimately, organizations need to translate the text-based, often academical content of the ITIL books into specific processes. This is a demanding task and many organizations wonder how to begin.

In this situation, ITIL templates (see fig. 1 'ITIL Process Templates') provide a convenient and fast way to get started, because adapting existing content is usually much easier and quicker than starting with a blank page.

 

ITIL Process Templates
ITIL® Process Templates

 

ITIL reference process templates

ITIL reference models contain professionally designed process templates for all ITIL processes. They support service providers in all steps of a typical ITIL initiative:

  1. The graphical and navigable representation helps organizations to understand the ITIL processes and their complex interrelationships.
  2. The process templates and the complementary ITIL project manual describe a time-tested approach to adopting the ITIL guidelines.
  3. The ITIL templates and ITIL checklists support process design and documentation: Organizations save lots of time and effort as they use and adapt existing content.

Example of an ITIL reference process model

The ITIL Process Map is a complete ITIL reference process model that has passed an official review by AXELOS, the owners of the ITIL® framework. It contains a complete set of process diagrams on four levels of detail that describe information flows, activities and responsibilities in the ITIL processes.

In addition, the ITIL Process Map includes an ITIL RACI matrix, a collection of ITIL KPIs, an ITIL glossary, and an ITIL implementation guide.

The ITIL Process Map is designed for use in all ITIL and service management initiatives; it is available for several popular applications and process management platforms such as Microsoft Visio® or ARIS™:

 

Video: Introduction - ITIL Process Templates

Watch these videos with Stefan Kempter introducing the ITIL Process Map:


 

Video: ITIL 4 process model. In this short video Stefan Kempter explains how we can provide reference processes and process templates for ITIL 4.

Organizations and service providers will surely need to define their processes also in the new world of ITIL 4.

In this short video we explain how we can provide reference processes and process templates for ITIL 4:


ITIL process templates on LinkedIn

LinkedIn showcase page: ITIL Process Map
LinkedIn Showcase Page: ITIL® Process Map

We are on LinkedIn, where we keep you updated about ITIL®, the IT Process Wiki and our ITIL process templates.

Visit our showcase page:


Notes

By:  Stefan Kempter , IT Process Maps.

 

ITIL reference process templates  › Example: ITIL reference process model  › ITIL process templates on LinkedIn

Retrieved from "https://wiki.en.it-processmaps.com/index.php?title=ITIL_Implementation_with_Process_Templates&oldid=9559"