Checklist CMDB Audit Protocol: Difference between revisions

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'''ITIL Process''': [[Service Support]] - [[Configuration Management]]
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<meta name="description" content="The following information is recorded within the CMDB Audit Report: Date and time of the audit, Person in charge, Audited area of the CMDB ... " />
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Image:ITIL-Wiki-deutsch.jpg|right|Checklist CMDB Audit Report - Template CMDB Audit Report
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'''Checklist Category''': [[ITIL-Checklists#Checklists for Configuration Management|Checklists for Configuration Management]]
<p>&nbsp;</p>


'''ITIL Process''': [[ITIL Service Transition]] - [[Service Asset and Configuration Management|Configuration Management]]


The following information is recorded within the CMDB Audit Protocol:
'''Checklist Category''': [[ITIL-Checklists|ITIL Templates]] - Configuration Management
 
'''Source''': Checklist "CMDB Audit Report" from the ITIL Process Map V2 &nbsp;| &#11208;&nbsp; [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map V3]
 
<p>&nbsp;</p>
 
The following information is recorded within the CMDB Audit Report:


* Date and time of the audit  
* Date and time of the audit  
* Person in charge  
* Person in charge  
* Audited area of the CMDB(types of CIs, which were audited)  
* Audited area of the CMDB (types of CIs, which were audited)  
* Audited area of business (organisational areas or departments, in which the audit was carried out)  
* Audited area of business (organizational areas or departments, in which the audit was carried out)  
* Method of audit (i.e. based on automated tools, manual audit)  
* Method of audit (i.e. based on automated tools, manual audit)  
* Results of the audit  
* Results of the audit  
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*** Description  
*** Description  
*** Person in charge
*** Person in charge
<p>&nbsp;</p>
<html>By:&#160;&#160;Stefan Kempter&#160;<a rel="author" href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/images/bookmarking/linkedin.png" width="16" height="16" title="By: Stefan Kempter | Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.</html>
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[[Category:ITIL V2|CMDB Audit Report]]
[[Category:Checklist (ITIL)|CMDB Audit Report]]
[[Category:Service Asset & Configuration Management|CMDB Audit Report]]
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Latest revision as of 19:02, 29 March 2019

Checklist CMDB Audit Report - Template CMDB Audit Report
Checklist CMDB Audit Report - Template CMDB Audit Report


 

ITIL Process: ITIL Service Transition - Configuration Management

Checklist Category: ITIL Templates - Configuration Management

Source: Checklist "CMDB Audit Report" from the ITIL Process Map V2  | ⯈  ITIL Process Map V3

 

The following information is recorded within the CMDB Audit Report:

  • Date and time of the audit
  • Person in charge
  • Audited area of the CMDB (types of CIs, which were audited)
  • Audited area of business (organizational areas or departments, in which the audit was carried out)
  • Method of audit (i.e. based on automated tools, manual audit)
  • Results of the audit
    • Revealed differences between CMDB and actual CIs installed
    • Effects of the deviations
    • Corrections carried out to the CMDB
  • Improvement potentials
    • Reasons for the revealed differences between CMDB and actual CIs installed
    • Measures for the future avoidance of the differences
      • Description
      • Person in charge

 

By:  Stefan Kempter , IT Process Maps.

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