Checklist Request for Change (RFC): Difference between revisions

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#REDIRECT [[Checklist Request for Change RFC]]
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'''&#8594; see also:''' [[Checklist Request for Change RFC|Checklist RFC according to ITIL 2011]], ''enhanced with many additions''
 
'''ITIL Process''': ITIL V2 [[Service Support]] - [[Change Management - ITIL V2|Change Management]]
 
'''Checklist Category''': [[ITIL-Checklists#Checklists for Change Management|Checklists for Change Management]]
 
'''Source''': Checklist "Request for Change - RFC" [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2]
 
 
An RFC comprises the following information:
 
* Unique Change ID
* Initiator of the RFC
* Date of submission
* Short description of the Change being applied for
* Reason for the Change to be implemented (Business Case)
* Effects upon:
** Business areas on the client-side
** IT Services
** IT Infrastructure components (CIs)
** Technology spectrum (is a new technology being introduced?)
* Risks during the implementation of the Change
** Types of risk
** Counter-measures (e.g. reversion procedure)
* Predicted/suggested time schedule for the implementation
* Resources for the implementation
** Required personnel resources (from which areas?)
** Estimated work effort for the required personnel resources
** Necessary training measures
*** Users on the client-side
*** IT Employees
** Cost estimate
** Statement as to whether the costs are included in the planning of the budget
 
 
 
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[[Category:ITIL V2|Request for Change RFC - ITIL V2]]
[[Category:Checklist (ITIL)|Request for Change RFC - ITIL V2]]
[[Category:Change Management|Request for Change RFC - ITIL V2]]
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Latest revision as of 19:19, 12 January 2013

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