View source for KPIs Service Review

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Image:ITIL-Wiki-deutsch.jpg|right|KPI's ITIL Service Review
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'''ITIL Process''': [[ITIL V3 CSI - Continual Service Improvement|ITIL 2011 CSI - Continual Service Improvement]] - [[Service Review]]

'''Source''': Key Performance Indicators for ITIL Service Review from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map]

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{| border="1" cellpadding="5" cellspacing="0" align="center"
|-
! width="35%" style="background:#ffcc66;" | Key Performance Indicator (KPI)
! width="65%" style="background:#ffffcc;" | Definition
|-
| Number of Service Reviews
| Number of formal Service Reviews carried out during the reporting period 
|-
| Number of identified Weaknesses
| Number of weaknesses which were identified during Service Review, to be addressed by improvement initiatives 
|}

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&#8594; back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''

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<!-- This page is assigned to the following categories: -->
[[Category:ITIL V3|KPIs Service Review]]
[[Category:ITIL 2011|KPIs Service Review]]
[[Category:KPI (ITIL)|Service Review KPIs]]
[[Category:Continual Service Improvement|KPIs Service Review]]
[[Category:Service Review|KPIs Service Review]]
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