View source for KPIs Supplier Management

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Image:ITIL-Wiki-deutsch.jpg|right|ITIL KPI's Supplier Management
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'''ITIL Process''': [[ITIL V3 Service Design]] - [[Supplier Management]]

'''Source''': Key Performance Indicators for ITIL Supplier Management from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map V3]


{| border="1" cellpadding="5" cellspacing="0" align="center"
|-
! width="30%" style="background:#ffcc66;" | Key Performance Indicator (KPI)
! width="70%" style="background:#ffffcc;" | Definition
|-
|Number of Agreed UCs
|Percentage of contracts underpinned by UCs
|-
|Number of Contract Reviews
|Number of conducted contract and supplier reviews
|-
|Number of Identified Contract Breaches
|Number of contractual obligations which were not fulfilled by suppliers (identified during contract reviews)
|}


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<!-- This page is assigned to the following categories: -->
[[Category:ITIL V3|KPIs Supplier Management]]
[[Category:KPI (ITIL)|Supplier Management KPIs]]
[[Category:Service Design|KPIs Supplier Management]]
[[Category:Supplier Management|KPIs Supplier Management]]
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