Compliance Management

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ITIL Version: ITIL Version 3 (ITIL V3)

Process Objective: To ensure IT services, processes and systems comply with enterprise policies and legal requirements.

Part of: Service Design

Process Owner: Compliance Manager

Contents 1 ITIL V3 vs. ITIL V2: Compliance Management 2 Sub-Processes of Compliance Management (ITIL V3) 3 Roles within Compliance Management (ITIL V3) 4 Related ITIL Glossary Terms

[edit] ITIL V3 vs. ITIL V2: Compliance Management

• Compliance issues are addressed within several processes in ITIL V2 and ITIL V3; there is, however, no dedicated Compliance Management process
• Compliance is an increasingly important topic for IT organizations, so at IT Process Maps we decided to assign clear responsibilities for ensuring compliance, which meant introducing a specific Compliance Management process as part of the ITIL® Process Map V3

[edit] Sub-Processes of Compliance Management (ITIL V3)

• no sub-processes specified

[edit] Roles within Compliance Management (ITIL V3)

• Compliance Manager (Process Owner)

[edit] Related ITIL Glossary Terms

• Compliance Register
• Compliance Review
• Enterprise Policies and Regulations