View source for Checklist Capacity Report

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'''ITIL Process''': [[ITIL Service Design]] - [[Capacity Management]]

'''Checklist Category''': [[ITIL-Checklists|ITIL Templates]] - Capacity Management

'''Source''': Checklist "Capacity Report" from the [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2]

<p>&nbsp;</p>

The Capacity Report is a preliminary document to the Service Level Report:

* For all IT Services 
** Details of Service capacities 
*** Agreed capacities 
*** Measured capacity usage 
** Details of performance 
*** Agreed performance 
*** Measured performance 
** Trend analyses 
*** Expected increase/ decrease in the demand for Service capacities 
*** Threshold values, whose attainment trigger the start of measures for the expansion of Service capacities 
* Incidents leading to reduced Service capacities or performance 
** In the past (prolonged Service failures etc.) 
*** Type of the incident 
*** Causes 
*** Counter-measures for the elimination of the failure 
*** Measures for the future avoidance of similar failures 
** In the future (i.e. planned prolonged downtimes to Services) 
* Analysis of the effects upon IT capacities by  
** Changes/ additions/ cancellations of IT Services 
** Forthcoming Changes 
** New technologies 
** External changes, e.g. of a judicial type 
* Running and planned measures for the increase of Service capacities or performance

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<html><a rel="author" href="https://plus.google.com/111925560448291102517"><img style="margin:0px 0px 0px 0px;" src="/skins/Vector/images/itpm/bookmarking/gplus.png" width="16" height="16" title="By: Stefan Kempter | Profile on Google+" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a></html>

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[[Category:Checklist (ITIL)|Capacity Report]]
[[Category:Capacity Management|Capacity Report]]
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