KPIs Service Validation and Testing - Revision history

Andrea at 15:35, 17 June 2019

2019-06-17T15:35:17Z

← Older revision		Revision as of 17:35, 17 June 2019
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	Image:ITIL-Wiki-~~share~~.jpg\|right~~\|share this page\|141px~~		Image:ITIL-Wiki-deutsch.jpg\|right\|KPI's Service Validation and Testing
	rect 55 0 99 36 [https://www.linkedin.com/shareArticle?url=https%3A%2F%2Fwiki.en.it-processmaps.com%2Findex.php%2FKPIs_Service_Validation_and_Testing&hl=en_US&source=IT%20Process%20Wiki share this page on LinkedIn]
	rect 97 0 141 36 [https://twitter.com/intent/tweet?url=https%3A%2F%2Fwiki.en.it-processmaps.com%2Findex.php%2FKPIs_Service_Validation_and_Testing&text=%23ITILwiki%20%7C%20ITIL%20KPIs%20Service%20Validation%20and%20Testing%0A%E2%96%BA&lang=en&via=itprocessmaps share this page on Twitter]
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	~~Image:ITIL-Wiki-deutsch.jpg~~\|KPI's Service Validation and Testing
	default [https://wiki.de.it-processmaps.com/index.php/Kennzahlen_Service-Validierung_und_Test diese Seite auf Deutsch]		default [https://wiki.de.it-processmaps.com/index.php/Kennzahlen_Service-Validierung_und_Test diese Seite auf Deutsch]
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	~~'''ITIL Process''': [[ITIL Service Transition]] -~~ [[Service Validation and Testing]]		Key Performance Indicators for [[Service Validation and Testing]] from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map].

	~~'''Source''': Key Performance Indicators for ITIL Service Validation and Testing~~ from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map]

	→ ~~back~~ to: '''[[ITIL Key Performance Indicators\|ITIL Key Performance Indicators]]'''		→ Back to: '''[[ITIL Key Performance Indicators\|ITIL Key Performance Indicators]]'''

	<p> </p>		<p> </p>
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	{\| border="1" cellpadding="5" cellspacing="0"		{\| border="1" cellpadding="5" cellspacing="0"
			\|+style="background:#ffffff;"\|<span style="color:#013b5e; font-size: 120%;"><b>KPIs Service Validation and Testing</b></span>
	\|-		\|-
	! ~~width="35%"~~ style="background:#~~ffcc66~~;" \| Key Performance Indicator (KPI)		!style="background:#013b5e; color:#ffffff; width:35%" \| Key Performance Indicator (KPI)
	! ~~width="65%"~~ style="background:#~~ffffcc~~;" \| Definition		!style="background:#facc6a; width:65%" \| Definition
	\|-		\|-
	\|Percentage of failed Release Component Acceptance Tests		\|Percentage of failed Release Component Acceptance Tests

Andrea at 13:06, 5 August 2013

2013-08-05T13:06:54Z

← Older revision		Revision as of 15:06, 5 August 2013
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	<~~seo metakeywords~~="kpi service validation and testing, kpis service validation and testing, itil validation and testing kpi" ~~metadescription~~="Service Validation and Testing: The most important ITIL KPIs - ITIL Key Performance Indicators." />		<itpmch><title>KPIs Service Validation and Testing \| IT Process Wiki</title>
			<meta name="keywords" content="kpi service validation and testing, kpis service validation and testing, itil validation and testing kpi" />
			<meta name="description" content="Service Validation and Testing: The most important ITIL KPIs - ITIL Key Performance Indicators." />
			</itpmch>
	<imagemap>		<imagemap>
	Image:ITIL-Wiki-~~deutsch~~.jpg\|right\|KPI's Service Validation and Testing		Image:ITIL-Wiki-share.jpg\|right\|share this page\|141px
	default [https://wiki.de.it-processmaps.com/index.php/~~Kennzahlen_Service_Validation_and_Testing~~ diese Seite auf Deutsch]		rect 55 0 99 36 [https://www.linkedin.com/shareArticle?url=https%3A%2F%2Fwiki.en.it-processmaps.com%2Findex.php%2FKPIs_Service_Validation_and_Testing&hl=en_US&source=IT%20Process%20Wiki share this page on LinkedIn]
			rect 97 0 141 36 [https://twitter.com/intent/tweet?url=https%3A%2F%2Fwiki.en.it-processmaps.com%2Findex.php%2FKPIs_Service_Validation_and_Testing&text=%23ITILwiki%20%7C%20ITIL%20KPIs%20Service%20Validation%20and%20Testing%0A%E2%96%BA&lang=en&via=itprocessmaps share this page on Twitter]
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			Image:ITIL-Wiki-deutsch.jpg\|KPI's Service Validation and Testing
			default [https://wiki.de.it-processmaps.com/index.php/Kennzahlen_Service-Validierung_und_Test diese Seite auf Deutsch]
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	<br style="clear:both;"/>		<br style="clear:both;"/>

	'''ITIL Process''': [[ITIL ~~V3 Service Transition\|ITIL 2011~~ Service Transition]] - [[Service Validation and Testing]]		'''ITIL Process''': [[ITIL Service Transition]] - [[Service Validation and Testing]]

	'''Source''': Key Performance Indicators for ITIL Service Validation and Testing from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map]		'''Source''': Key Performance Indicators for ITIL Service Validation and Testing from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map]

			→ back to: '''[[ITIL Key Performance Indicators\|ITIL Key Performance Indicators]]'''

	<p> </p>		<p> </p>
	<p> </p>		<p> </p>

	{\| border="1" cellpadding="5" cellspacing="0~~" align="center~~"		{\| border="1" cellpadding="5" cellspacing="0"
	\|-		\|-
	! width="35%" style="background:#ffcc66;" \| Key Performance Indicator (KPI)		! width="35%" style="background:#ffcc66;" \| Key Performance Indicator (KPI)
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	\|-		\|-
	\|Percentage of failed Release Component Acceptance Tests		\|Percentage of failed Release Component Acceptance Tests
	\|Percentage of release components which fail to pass acceptance tests		\|
			*Percentage of release components which fail to pass acceptance tests
	\|-		\|-
	\|Number of identified Errors		\|Number of identified Errors
	\|Number of identified errors during release testing		\|
	* per release		*Number of identified errors during release testing
			**per release
	\|-		\|-
	\|Time for Error Fixing		\|Time for Error Fixing
	\|Time until re-submission of fixed release components		\|
			*Time until re-submission of fixed release components
	\|-		\|-
	\|Incidents caused by New Releases		\|Incidents caused by New Releases
	\|Number of Incidents attributable to new releases		\|
			*Number of Incidents attributable to new releases
	\|-		\|-
	\|Percentage of failed Service Acceptance Tests		\|Percentage of failed Service Acceptance Tests
	\|Percentage of Service Acceptance Tests which fail to obtain the customer’s sign-off		\|
			*Percentage of Service Acceptance Tests which fail to obtain the customer’s sign-off
	\|}		\|}

	~~<p> </p>~~

	~~→ back to: '''[[ITIL Key Performance Indicators\|ITIL Key Performance Indicators]]'''~~

	~~<p> </p>~~
	<p> </p>		<p> </p>

Andrea at 11:03, 22 December 2011

2011-12-22T11:03:47Z

← Older revision		Revision as of 13:03, 22 December 2011
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	<br style="clear:both;"/>		<br style="clear:both;"/>

	'''ITIL Process''': [[ITIL V3 Service Transition]] - [[Service Validation and Testing]]		'''ITIL Process''': [[ITIL V3 Service Transition\|ITIL 2011 Service Transition]] - [[Service Validation and Testing]]

			'''Source''': Key Performance Indicators for ITIL Service Validation and Testing from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map]

	~~'''Source''': Key Performance Indicators for ITIL Service Validation and Testing from the [https:~~//~~en.it-processmaps.com/products/itil-process-map.html ITIL Process Map V3]~~		<p> </p>
			<p> </p>

	{\| border="1" cellpadding="5" cellspacing="0" align="center"		{\| border="1" cellpadding="5" cellspacing="0" align="center"
	\|-		\|-
	! width="30%" style="background:#ffcc66;" \| Key Performance Indicator (KPI)		! width="35%" style="background:#ffcc66;" \| Key Performance Indicator (KPI)
	! width="70%" style="background:#ffffcc;" \| Definition		! width="65%" style="background:#ffffcc;" \| Definition
	\|-		\|-
	\|Percentage of ~~Failed~~ Release Component Acceptance Tests		\|Percentage of failed Release Component Acceptance Tests
	\|Percentage of release components which fail to pass acceptance tests		\|Percentage of release components which fail to pass acceptance tests
	\|-		\|-
	\|Number of ~~Identified~~ Errors		\|Number of identified Errors
	\|Number of identified errors during release testing		\|Number of identified errors during release testing
	* per release		* per release
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	\|Time until re-submission of fixed release components		\|Time until re-submission of fixed release components
	\|-		\|-
	\|Incidents ~~Caused~~ by New Releases		\|Incidents caused by New Releases
	\|Number of Incidents attributable to new releases		\|Number of Incidents attributable to new releases
	\|-		\|-
	\|Percentage of ~~Failed~~ Service Acceptance Tests		\|Percentage of failed Service Acceptance Tests
	\|Percentage of Service Acceptance Tests which fail to obtain the customer’s sign-off		\|Percentage of Service Acceptance Tests which fail to obtain the customer’s sign-off
	\|}		\|}

			<p> </p>

	→ back to: '''[[ITIL Key Performance Indicators\|ITIL Key Performance Indicators]]'''		→ back to: '''[[ITIL Key Performance Indicators\|ITIL Key Performance Indicators]]'''

			<p> </p>
			<p> </p>

	<!-- This page is assigned to the following categories: -->		<!-- This page is assigned to the following categories: -->
	[[Category:ITIL V3\|KPIs Service Validation & Testing]]		[[Category:ITIL V3\|KPIs Service Validation & Testing]]
			[[Category:ITIL 2011\|KPIs Service Validation & Testing]]
	[[Category:KPI (ITIL)\|Service Validation & Testing KPIs]]		[[Category:KPI (ITIL)\|Service Validation & Testing KPIs]]
	[[Category:Service Transition\|KPIs Service Validation & Testing]]		[[Category:Service Transition\|KPIs Service Validation & Testing]]
	[[Category:Service Validation & Testing\|KPIs Service Validation & Testing]]		[[Category:Service Validation & Testing\|KPIs Service Validation & Testing]]
	<!-- --- -->		<!-- --- -->

Andrea at 08:16, 27 July 2011

2011-07-27T08:16:32Z

← Older revision		Revision as of 10:16, 27 July 2011
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			<seo metakeywords="kpi service validation and testing, kpis service validation and testing, itil validation and testing kpi" metadescription="Service Validation and Testing: The most important ITIL KPIs - ITIL Key Performance Indicators." />
	<imagemap>		<imagemap>
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	! width="30%" style="background:#~~f8f7ef~~;" \| Key ~~performance~~ Indicator (KPI)		! width="30%" style="background:#ffcc66;" \| Key Performance Indicator (KPI)
	! width="70%" style="background:#~~e9e6d1~~;" \| Definition		! width="70%" style="background:#ffffcc;" \| Definition
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	\|Percentage of Failed Release Component Acceptance Tests		\|Percentage of Failed Release Component Acceptance Tests
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	''back to: '''[[ITIL Key Performance Indicators\|ITIL Key Performance Indicators]]'''''		→ back to: '''[[ITIL Key Performance Indicators\|ITIL Key Performance Indicators]]'''



			<!-- This page is assigned to the following categories: -->
			[[Category:ITIL V3\|KPIs Service Validation & Testing]]
			[[Category:KPI (ITIL)\|Service Validation & Testing KPIs]]
			[[Category:Service Transition\|KPIs Service Validation & Testing]]
			[[Category:Service Validation & Testing\|KPIs Service Validation & Testing]]
			<!-- --- -->

Andrea: New page: Image:ITIL-Wiki-deutsch.jpg|right|KPI's Service Validation and Testing default [http://wiki.de.it-processmaps.com/index.php/Kennzahlen_Service_Validation_and_Testing diese Seite...

2009-10-21T18:41:16Z

New page: <imagemap> Image:ITIL-Wiki-deutsch.jpg|right|KPI's Service Validation and Testing default [http://wiki.de.it-processmaps.com/index.php/Kennzahlen_Service_Validation_and_Testing diese Seite...

New page

<imagemap>
Image:ITIL-Wiki-deutsch.jpg|right|KPI's Service Validation and Testing
default [https://wiki.de.it-processmaps.com/index.php/Kennzahlen_Service_Validation_and_Testing diese Seite auf Deutsch]
desc none
</imagemap>
<br style="clear:both;"/>

'''ITIL Process''': [[ITIL V3 Service Transition]] - [[Service Validation and Testing]]

'''Source''': Key Performance Indicators for ITIL Service Validation and Testing from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map V3]

{| border="1" cellpadding="5" cellspacing="0" align="center"
|-
! width="30%" style="background:#f8f7ef;" | Key performance Indicator (KPI)
! width="70%" style="background:#e9e6d1;" | Definition
|-
|Percentage of Failed Release Component Acceptance Tests
|Percentage of release components which fail to pass acceptance tests
|-
|Number of Identified Errors
|Number of identified errors during release testing
* per release
|-
|Time for Error Fixing
|Time until re-submission of fixed release components
|-
|Incidents Caused by New Releases
|Number of Incidents attributable to new releases
|-
|Percentage of Failed Service Acceptance Tests
|Percentage of Service Acceptance Tests which fail to obtain the customer’s sign-off
|}

''back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''''