IT Facilities Management - Revision history

Andrea at 10:57, 31 December 2023

2023-12-31T10:57:30Z

← Older revision		Revision as of 12:57, 31 December 2023
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Andrea at 17:34, 19 March 2022

2022-03-19T17:34:23Z

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Andrea at 09:59, 3 August 2020

2020-08-03T09:59:13Z

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	==Process Description==		==Process Description==

	[[Image:It-facilities-management.jpg\|right\|thumb\|~~375px~~\|alt=ITIL Facilities Management ITIL\|link=https://wiki.en.it-processmaps.com/index.php/File:It-facilities-management.jpg\|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_it_facilities_management_itilv3.pdf ITIL Facilities Management]]]		[[Image:It-facilities-management.jpg\|right\|thumb\|500px\|alt=ITIL Facilities Management ITIL\|link=https://wiki.en.it-processmaps.com/index.php/File:It-facilities-management.jpg\|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_it_facilities_management_itilv3.pdf ITIL Facilities Management (.pdf)]]]
	Facilities Management is part of ICT Infrastructure Management in ITIL V2, where some aspects of managing facilities are described in more detail as in the ~~new~~ ITIL V3 books.		Facilities Management is part of ICT Infrastructure Management in ITIL V2, where some aspects of managing facilities are described in more detail as in the ITIL V3 books.

	The interfaces between IT Facilities Management and the other ITIL processes have been adjusted to reflect the new ITIL V3 process structure. The process overview ([[Media:It-facilities-management.jpg\|~~Fig~~. 1]]) shows the key information flows.		The interfaces between IT Facilities Management and the other ITIL processes have been adjusted to reflect the new ITIL V3 process structure. The process overview ([[Media:It-facilities-management.jpg\|fig. 1]]) shows the key information flows.

	''Note'': The official ITIL publications present Facilities Management as a "[[ITIL Functions\|function]]".		''Note'': The official ITIL V3 publications present Facilities Management as a "[[ITIL Functions\|function]]".

	~~<p> </p>~~

	==Sub-Processes==		==Sub-Processes==
	No sub-processes are specified for [[IT Facilities Management\|ITIL Facilities Management]].		No sub-processes are specified for [[IT Facilities Management\|ITIL Facilities Management]].

	<p~~> </p>~~		<p style="clear:both;"> </p>
	~~<br~~ style="clear:both;"/>

	==Roles \| Responsibilities==		==Roles \| Responsibilities==
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	<p> </p>		<p> </p>

	{\| ~~border~~="~~1" cellpadding="5" cellspacing="0~~" style="~~margin-left~~: ~~auto~~; ~~margin-right: auto; text-align:center;" valign="top~~"		{\| class="wikitable" style="background: white;"
	\|-		\|-
	\|style="~~vertical-align~~:~~top~~; ~~text~~-~~align~~:~~center~~" colspan="2~~" style="background:#ffffdd;~~"\| '''Responsibility Matrix: ITIL Facilities Management'''		\|+ style="background:#013b5e; color:#ffffff; font-size: 120%" colspan="2"\| '''Responsibility Matrix: ITIL Facilities Management'''
	\|-		\|-
	!style="background:#ffffee; width: 65%; text-align:center"\| ITIL Role / Sub-Process		! style="background:#ffffee; width: 65%; text-align:center"\| ITIL Role / Sub-Process
	! style="background:#~~ffffee;~~" \| [[IT Facilities Management#Facilities Manager\|Facilities Manager]]		! style="background:#eeeeee" \| [[IT Facilities Management#Facilities Manager\|Facilities Manager]]
	\|-		\|-
	\|style="text-align:left;" \|[[IT Facilities Management\|Facilities Management]]<br /> ''(no sub-processes specified)''		\|style="text-align:left;" \|[[IT Facilities Management\|Facilities Management]]<br /> ''(no sub-processes specified)''
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	\|-		\|-
	\|}		\|}

	~~<p> </p>~~

	'''Remarks'''		'''Remarks'''
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	<span id="Responsible">[2] ''R: Responsible'' according to the RACI Model: Those who do the work to achieve a task within ITIL Facilities Management.</span>		<span id="Responsible">[2] ''R: Responsible'' according to the RACI Model: Those who do the work to achieve a task within ITIL Facilities Management.</span>

	~~<p> </p>~~

	==Notes==		==Notes==
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			<meta itemprop="keywords" content="Facilities Management" />
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			</span>
	<link itemprop="author" href="https://www.linkedin.com/in/stefankempter" />		<link itemprop="author" href="https://www.linkedin.com/in/stefankempter" />
	<meta itemprop="author" content="Stefan Kempter" />		<meta itemprop="author" content="Stefan Kempter" />
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	<!-- This page is assigned to the following categories: -->		<!-- This page is assigned to the following categories: -->
	[[Category:ITIL V3]][[Category:ITIL ~~2011~~]][[Category:ITIL process]][[Category:ITIL function]][[Category:Service Operation\|IT Facilities Management]][[Category:ITIL Facilities Management\|!]]		[[Category:ITIL 2011]][[Category:ITIL V3]][[Category:ITIL process]][[Category:ITIL function]][[Category:Service Operation\|IT Facilities Management]][[Category:ITIL Facilities Management\|!]]
	<!-- --- -->		<!-- --- -->

Andrea at 17:38, 2 March 2018

2018-03-02T17:38:47Z

← Older revision		Revision as of 19:38, 2 March 2018
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	<itpmch><title>IT Facilities Management \| IT Process Wiki</title>		<itpmch><title>IT Facilities Management \| IT Process Wiki</title>
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	Facilities Management is part of ICT Infrastructure Management in ITIL V2, where some aspects of managing facilities are described in more detail as in the new ITIL V3 books.		Facilities Management is part of ICT Infrastructure Management in ITIL V2, where some aspects of managing facilities are described in more detail as in the new ITIL V3 books.

	~~Interfaces~~ between IT Facilities Management and the other ITIL processes ~~were~~ adjusted ~~in order~~ to reflect the new ITIL V3 process structure. The process overview ([[Media:It-facilities-management.jpg\|Fig. 1]]) ~~is showing~~ the ~~most important interfaces~~.		The interfaces between IT Facilities Management and the other ITIL processes have been adjusted to reflect the new ITIL V3 process structure. The process overview ([[Media:It-facilities-management.jpg\|Fig. 1]]) shows the key information flows.

	''Note'': The official ITIL publications ~~treat~~ Facilities Management as a "[[ITIL Functions\|function]]".		''Note'': The official ITIL publications present Facilities Management as a "[[ITIL Functions\|function]]".

	<p> </p>		<p> </p>
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	==Notes==		==Notes==

	<html>By:  Stefan Kempter <a rel="author" href="https://~~plus~~.~~google~~.com/~~111925560448291102517~~/~~about~~"><img style="margin:0px 0px 0px 0px;" src="~~/skins/Vector~~/images~~/itpm~~/bookmarking/~~gplus~~.png" width="16" height="16" title="By: Stefan Kempter \| Profile on ~~Google+~~" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.</p>		<html>By:  Stefan Kempter <a rel="author" href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/images/bookmarking/linkedin.png" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.</p>

	<p> </p>		<p> </p>

	<p><small>		<p><small>
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Andrea at 08:32, 28 April 2017

2017-04-28T08:32:14Z

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	~~<p> </p>~~

	'''<span id="Overview">Objective:</span>''' <html><span id="md-webpage-description" itemprop="description">The objective of <i>ITIL Facilities Management</i> is to manage the physical environment where the IT infrastructure is located. This includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.</span></p>		'''<span id="Overview">Objective:</span>''' <html><span id="md-webpage-description" itemprop="description">The objective of <i>ITIL Facilities Management</i> is to manage the physical environment where the IT infrastructure is located. This includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.</span></p>

Andrea at 13:10, 24 April 2017

2017-04-24T13:10:40Z

← Older revision		Revision as of 15:10, 24 April 2017
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	<p> </p>		<p> </p>

	'''<span id="Overview">Objective:</span>''' <html><span id="md-webpage-description" itemprop="description">The objective of <i>ITIL Facilities Management</i> is to manage the physical environment where the IT infrastructure is located. ~~IT Facilities Management~~ includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.</span></p>		'''<span id="Overview">Objective:</span>''' <html><span id="md-webpage-description" itemprop="description">The objective of <i>ITIL Facilities Management</i> is to manage the physical environment where the IT infrastructure is located. This includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.</span></p>
	<p><b>Part of</b>: <a href="https://wiki.en.it-processmaps.com/index.php/ITIL_Service_Operation" title="ITIL Service Operation">Service Operation</a></html>		<p><b>Part of</b>: <a href="https://wiki.en.it-processmaps.com/index.php/ITIL_Service_Operation" title="ITIL Service Operation">Service Operation</a></html>

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	[[Image:It-facilities-management.jpg\|right\|thumb\|375px\|alt=ITIL Facilities Management ITIL\|link=https://wiki.en.it-processmaps.com/index.php/File:It-facilities-management.jpg\|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_it_facilities_management_itilv3.pdf ITIL Facilities Management]]]		[[Image:It-facilities-management.jpg\|right\|thumb\|375px\|alt=ITIL Facilities Management ITIL\|link=https://wiki.en.it-processmaps.com/index.php/File:It-facilities-management.jpg\|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_it_facilities_management_itilv3.pdf ITIL Facilities Management]]]
	~~ITIL~~ Facilities Management is part of ICT Infrastructure Management in ITIL V2, where some aspects of managing facilities are described in more detail as in the new ITIL V3 books.		Facilities Management is part of ICT Infrastructure Management in ITIL V2, where some aspects of managing facilities are described in more detail as in the new ITIL V3 books.

	Interfaces between Facilities Management and the other ITIL processes were adjusted in order to reflect the new ITIL V3 process structure. The process overview of [[Media:It-facilities-management.jpg\|~~ITIL Facilities Management~~]] is showing the most important interfaces ~~(see Figure 1)~~.		Interfaces between IT Facilities Management and the other ITIL processes were adjusted in order to reflect the new ITIL V3 process structure. The process overview ([[Media:It-facilities-management.jpg\|Fig. 1]]) is showing the most important interfaces.

	''Note'': The official ITIL publications treat Facilities Management as a "[[ITIL Functions\|function]]".		''Note'': The official ITIL publications treat Facilities Management as a "[[ITIL Functions\|function]]".
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	<link itemprop="url" href="https://wiki.en.it-processmaps.com/index.php/IT_Facilities_Management" />		<link itemprop="url" href="https://wiki.en.it-processmaps.com/index.php/IT_Facilities_Management" />
	<meta itemprop="inLanguage" content="en" />		<meta itemprop="inLanguage" content="en" />
	<link itemprop="citation" href="https://wiki.de.it-processmaps.com/index.php/IT_Facilities_Management" />		<link itemprop="citation" href="https://wiki.de.it-processmaps.com/index.php/IT_Facilities_Management" />
	<link itemprop="citation" href="https://wiki.es.it-processmaps.com/index.php/ITIL_Gestion_de_Instalaciones_de_TI" />		<link itemprop="citation" href="https://wiki.es.it-processmaps.com/index.php/ITIL_Gestion_de_Instalaciones_de_TI" />
	<meta itemprop="Headline" content="IT Facilities Management" />		<meta itemprop="Headline" content="IT Facilities Management" />
	<link itemprop="isPartOf" href="https://wiki.en.it-processmaps.com/index.php/ITIL_Service_Operation" />		<link itemprop="isPartOf" href="https://wiki.en.it-processmaps.com/index.php/ITIL_Service_Operation" />
	<link itemprop="primaryImageOfPage" href="https://wiki.en.it-processmaps.com/images/3/36/It-facilities-management.jpg" />		<link itemprop="primaryImageOfPage" href="https://wiki.en.it-processmaps.com/images/3/36/It-facilities-management.jpg" />
	<link itemprop="author" href="https://plus.google.com/111925560448291102517/about" />		<link itemprop="author" href="https://plus.google.com/111925560448291102517/about" />
	<meta itemprop="author" content="Stefan Kempter" />		<meta itemprop="author" content="Stefan Kempter" />
	<meta itemprop="creator copyrightHolder publisher" content="IT Process Maps" />		<meta itemprop="creator copyrightHolder publisher" content="IT Process Maps" />
	</span><p></html>		</span><p></html>

Andrea at 17:34, 15 May 2016

2016-05-15T17:34:48Z

← Older revision		Revision as of 19:34, 15 May 2016
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	<br style="clear:both;"/>		<br style="clear:both;"/>

	~~<html><div itemscope="itemscope" itemtype="https://schema.org/WebPage"><!-- define schema.org/WebPage --><p></html>~~
	<p> </p>		<p> </p>

	'''<span id="Overview">Objective:</span>''' <html><span itemprop="description">The objective of <i~~><span itemprop="alternativeHeadline"~~>ITIL ~~<span itemprop="name">~~Facilities Management~~</span></span>~~</i> is to manage the physical environment where the IT infrastructure is located. ~~<span itemprop="Headline">~~IT Facilities Management~~</span>~~ includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.</span></p>		'''<span id="Overview">Objective:</span>''' <html><span id="md-webpage-description" itemprop="description">The objective of <i>ITIL Facilities Management</i> is to manage the physical environment where the IT infrastructure is located. IT Facilities Management includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.</span></p>
	<p><b>Part of</b>: <a ~~itemprop="isPartOf"~~ href="https://wiki.en.it-processmaps.com/index.php/ITIL_Service_Operation" title="ITIL Service Operation">Service Operation</a></html>		<p><b>Part of</b>: <a href="https://wiki.en.it-processmaps.com/index.php/ITIL_Service_Operation" title="ITIL Service Operation">Service Operation</a></html>

	'''Process Owner''': [[IT Facilities Management#Facilities Manager\|Facilities Manager]]		'''Process Owner''': [[IT Facilities Management#Facilities Manager\|Facilities Manager]]
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	==Process Description==		==Process Description==

	[[Image:It-facilities-management.jpg\|right\|thumb\|375px\|alt=ITIL Facilities Management ITIL\|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_it_facilities_management_itilv3.pdf ITIL Facilities Management]]]		[[Image:It-facilities-management.jpg\|right\|thumb\|375px\|alt=ITIL Facilities Management ITIL\|link=https://wiki.en.it-processmaps.com/index.php/File:It-facilities-management.jpg\|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_it_facilities_management_itilv3.pdf ITIL Facilities Management]]]
	ITIL Facilities Management is part of ICT Infrastructure Management in ITIL V2, where some aspects of managing facilities are described in more detail as in the new ITIL V3 books.		ITIL Facilities Management is part of ICT Infrastructure Management in ITIL V2, where some aspects of managing facilities are described in more detail as in the new ITIL V3 books.

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	<span id="Accountable">[1] ''A: Accountable'' according to the RACI Model: Those who are ultimately accountable for the correct and thorough completion of the ITIL Facilities Management process.</span>		<span id="Accountable">[1] ''A: Accountable'' according to the RACI Model: Those who are ultimately accountable for the correct and thorough completion of the ITIL Facilities Management process.</span>

	<span id="Responsible">[2] ''R: Responsible'' according to the RACI Model: Those who do the work to achieve a task within ITIL Facilities Management.</span>		<span id="Responsible">[2] ''R: Responsible'' according to the RACI Model: Those who do the work to achieve a task within ITIL Facilities Management.</span>

	<p> </p>		<p> </p>
	~~<p> </p>~~

	==~~[ Infobox ]~~==		==Notes==

			<html>By:  Stefan Kempter <a rel="author" href="https://plus.google.com/111925560448291102517/about"><img style="margin:0px 0px 0px 0px;" src="/skins/Vector/images/itpm/bookmarking/gplus.png" width="16" height="16" title="By: Stefan Kempter \| Profile on Google+" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.</p>

	<~~html><table class="wikitable">~~		<p> </p>
	~~<tr>~~
	~~<td>Link to this page:</td>~~
	~~<td><a itemprop="url" href="https://wiki.en.it-processmaps.com/index.php/IT_Facilities_Management">https://wiki.en.it-processmaps.com/index.php/IT_Facilities_Management</a></td>~~
	~~</tr>~~
	~~<tr>~~
	~~<td>Languages:</td>~~
	<td><span itemprop="inLanguage" content="en">English</span> \| <span><a itemprop="citation" class="external text" href="https://wiki.de.it-processmaps.com/index.php/IT_Facilities_Management" title="ITIL Facilities Management">Deutsch</a></span> \| <span><a itemprop="citation" class="external text" href="https://wiki.es.it-processmaps.com/index.php/ITIL_Gestion_de_Instalaciones_de_TI" title="Gestión de Instalaciones de TI">español</a></span></td>
	~~</tr>~~
	~~<tr>~~
	~~<td>Image:</td>~~
	<td style="vertical-align:top"><a itemprop="primaryImageOfPage" href="https://wiki.en.it-processmaps.com/images/3/36/It-facilities-management.jpg" title="Facilities Management">ITIL Facilities Management (.JPG)</a></td>
	~~</tr>~~
	~~<tr>~~
	~~<td>Author:</td>~~
	~~<td><span itemprop="author">Stefan Kempter</span>, <span itemprop="creator copyrightHolder publisher">IT Process Maps</span~~>    <a rel="author" href="https://plus.google.com/111925560448291102517"><img style="margin:0px 0px 0px 0px;" src="/skins/Vector/images/itpm/bookmarking/gplus.png" width="16" height="16" title="By: Stefan Kempter \| Profile on Google+" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a></td>
	~~</tr>~~
	</~~table~~>

	<p><small>		<p><small>
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	</span>		</span>
	</small></p>		</small></p>
	</~~div~~><~~!-- end of~~ schema.org/WebPage --><p></html>
			<!-- define schema.org/WebPage --> <span itemscope itemtype="https://schema.org/WebPage" itemref="md-webpage-description">
			<meta itemprop="alternativeHeadline" content="ITIL Facilities Management" />
			<meta itemprop="name" content="Facilities Management" />
			<link itemprop="url" href="https://wiki.en.it-processmaps.com/index.php/IT_Facilities_Management" />
			<meta itemprop="inLanguage" content="en" />
			<link itemprop="citation" href="https://wiki.de.it-processmaps.com/index.php/IT_Facilities_Management" />
			<link itemprop="citation" href="https://wiki.es.it-processmaps.com/index.php/ITIL_Gestion_de_Instalaciones_de_TI" />
			<meta itemprop="Headline" content="IT Facilities Management" />
			<link itemprop="isPartOf" href="https://wiki.en.it-processmaps.com/index.php/ITIL_Service_Operation" />
			<link itemprop="primaryImageOfPage" href="https://wiki.en.it-processmaps.com/images/3/36/It-facilities-management.jpg" />
			<link itemprop="author" href="https://plus.google.com/111925560448291102517/about" />
			<meta itemprop="author" content="Stefan Kempter" />
			<meta itemprop="creator copyrightHolder publisher" content="IT Process Maps" />
			</span><p></html>

	<!-- This page is assigned to the following categories: -->		<!-- This page is assigned to the following categories: -->
	[[Category:ITIL V3]][[Category:ITIL 2011]][[Category:ITIL process]][[Category:ITIL function]][[Category:Service Operation\|IT Facilities Management]][[Category:ITIL Facilities Management\|!]]		[[Category:ITIL V3]][[Category:ITIL 2011]][[Category:ITIL process]][[Category:ITIL function]][[Category:Service Operation\|IT Facilities Management]][[Category:ITIL Facilities Management\|!]]
	<!-- --- -->		<!-- --- -->

Andrea at 17:40, 23 December 2013

2013-12-23T17:40:47Z

Show changes

Andrea: /* ITIL Roles */

2011-10-13T10:35:27Z

ITIL Roles

← Older revision		Revision as of 12:35, 13 October 2011
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	<seo metakeywords="itil facilities management, it facilities management, facilities management itil, itil facility management" metadescription="IT Facilities Management: ITIL process definition - ~~subprocesses~~ - Additional information on IT Facilities Management." />		<seo metakeywords="itil facilities management, it facilities management, facilities management itil, itil facility management" metadescription="ITIL Facilities Management: ITIL process definition - Sub-processes - Terms - Additional information on Facilities Management." />
	<imagemap>		<imagemap>
	Image:ITIL-Wiki-de-es.jpg\|DE - ES - IT Facilities Management\|100px		Image:ITIL-Wiki-de-es.jpg\|DE - ES - ITIL Facilities Management\|100px
	rect 0 0 50 30 [https://wiki.de.it-processmaps.com/index.php/IT_Facilities_Management diese Seite auf Deutsch]		rect 0 0 50 30 [https://wiki.de.it-processmaps.com/index.php/IT_Facilities_Management diese Seite auf Deutsch]
	rect 50 0 100 30 [https://wiki.es.it-processmaps.com/index.php/ITIL_Gestion_de_Instalaciones_de_TI esta página en español]		rect 50 0 100 30 [https://wiki.es.it-processmaps.com/index.php/ITIL_Gestion_de_Instalaciones_de_TI esta página en español]
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	<br style="clear:both;"/>		<br style="clear:both;"/>

	~~== ITIL IT Facilities Management: Overview ==~~		<p> </p>

	'''~~Process Objective~~'~~'': To~~ manage the physical environment where the IT infrastructure is located. Facilities Management includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.		The objective of ''ITIL Facilities Management'' is to manage the physical environment where the IT infrastructure is located. Facilities Management includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.

	'''Part of''': [[ITIL V3 Service Operation\|Service Operation]]		'''Part of''': [[ITIL V3 Service Operation\|Service Operation]]

	'''Process Owner''': [[IT Facilities Management#~~Additional Information on~~ IT Facilities ~~Management~~\|IT Facilities Manager]]		'''Process Owner''': [[IT Facilities Management#IT Facilities Manager\|IT Facilities Manager]]

			<p> </p>

	== IT Facilities Management~~: Process Definition~~ ==		== ITIL Facilities Management ==

	~~[[Image:It-facilities-management.jpg\|thumb~~=~~overview_it_facilities_management_itilv3_thumb.jpg\|left\|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_it_facilities_management_itilv3.pdf IT Facilities Management]]]~~		==== Process Description ====

	IT Facilities Management is part of ICT Infrastructure Management in ITIL V2, where some aspects of managing facilities are described in more detail as in the new ITIL V3 books. Interfaces between IT Facilities Management and the other ITIL processes were adjusted in order to reflect the new ITIL V3 process structure.		[[Image:It-facilities-management.jpg\|right\|thumb\|375px\|alt=ITIL Facilities Management ITIL\|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_it_facilities_management_itilv3.pdf ITIL Facilities Management]]]
	~~<br style="clear:both;"/>~~		ITIL Facilities Management is part of ICT Infrastructure Management in ITIL V2, where some aspects of managing facilities are described in more detail as in the new ITIL V3 books.

			Interfaces between Facilities Management and the other ITIL processes were adjusted in order to reflect the new ITIL V3 process structure.

	~~=== Sub-Processes ===~~		<p> </p>
	~~No sub-processes are specified for [[IT Facilities Management\|IT Facilities Management according to ITIL V3]].~~

			<span id="Sub-Processes">''No sub-processes are specified for [[IT Facilities Management\|ITIL Facilities Management]].''</span>

	~~===== Downloads =====~~		<p> </p>

	~~Use the following links to open the process overview of IT Facilities Management showing the most important interfaces:~~		==== Downloads ====

	* [[Media:It-facilities-management.jpg\|IT Facilities Management ~~(.JPG)]]~~		Use the following links to open the process overview of ITIL Facilities Management showing the most important interfaces:
	* [https:~~//wiki.en.it-processmaps.com/images/pdf/process_overview_it_facilities_management_itilv3.pdf IT Facilities Management (.PDF)]''~~

			* [[Media:It-facilities-management.jpg\|ITIL Facilities Management (.JPG)]]
			* [https://wiki.en.it-processmaps.com/images/pdf/process_overview_it_facilities_management_itilv3.pdf ITIL Facilities Management (.PDF)]

	~~== Additional Information on IT Facilities Management ==~~		<p> </p>

	==== ITIL Roles ====		==== ITIL Roles ====

	;IT Facilities Manager - Process Owner		;<span id="IT Facilities Manager>IT Facilities Manager - Process Owner</span>
	:The IT Facilities Manager is responsible for managing the physical environment where the IT infrastructure is located.		:The IT Facilities Manager is responsible for managing the physical environment where the IT infrastructure is located.
	:This includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.		:This includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.

			<p> </p>

			{\| border="1" align="center" cellpadding="5" cellspacing="0" style="text-align:center;" valign="top"
			\|-
			\| valign="top" colspan="2" style="background:#ffffdd;" align="center"\| '''Responsibility Matrix: ITIL Facilities Management'''
			\|-
			! width="65%" align="center" style="background:#ffffee;" \| ITIL Role / Sub-Process
			! style="background:#ffffee;" \| [[IT Facilities Management#IT Facilities Manager\|IT Facilities Manager]]
			\|-
			\| align="left" \|[[IT Facilities Management\|Facilities Management]]<br /> ''(no sub-processes specified)''
			\| A[[IT Facilities Management#Accountable\|<small>[1]</small>]]R[[IT Facilities Management#Responsible\|<small>[2]</small>]]
			\|-
			\|}

			<p> </p>

			'''Remarks'''

			<span id="Accountable">[1] ''A: Accountable'' according to the RACI Model: Those who are ultimately accountable for the correct and thorough completion of the ITIL Facilities Management process.</span>

			<span id="Responsible">[2] ''R: Responsible'' according to the RACI Model: Those who do the work to achieve a task within ITIL Facilities Management.</span>

	<~~i><small>[[Main Page\|Home]] > [[ITIL Processes]] > [[ITIL V3 Service Operation\|Service Operation]] > [[IT Facilities Management\|IT Facilities Management]]</small~~></i>		<p> </p>

	<!-- This page is assigned to the following categories: -->		<!-- This page is assigned to the following categories: -->
	[[Category:ITIL V3]][[Category:ITIL process]][[Category:Service Operation\|IT Facilities Management]][[Category:IT Facilities Management\|!]]		[[Category:ITIL V3]][[Category:ITIL process]][[Category:Service Operation\|IT Facilities Management]][[Category:ITIL Facilities Management\|!]]
	<!-- --- -->		<!-- --- -->

Andrea at 09:35, 13 July 2011

2011-07-13T09:35:52Z

← Older revision		Revision as of 11:35, 13 July 2011
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	{\|		<seo metakeywords="itil facilities management, it facilities management, facilities management itil, itil facility management" metadescription="IT Facilities Management: ITIL process definition - subprocesses - Additional information on IT Facilities Management." />
	~~! align~~="~~right~~" ~~width~~="~~80%~~"\|		<imagemap>
	~~! style="background~~:~~#DDDDDD;" align="right" width="20%"~~\| [https://wiki.de.it-processmaps.com/index.php/IT_Facilities_Management diese Seite auf Deutsch]		Image:ITIL-Wiki-de-es.jpg\|DE - ES - IT Facilities Management\|100px
	\|}		rect 0 0 50 30 [https://wiki.de.it-processmaps.com/index.php/IT_Facilities_Management diese Seite auf Deutsch]
			rect 50 0 100 30 [https://wiki.es.it-processmaps.com/index.php/ITIL_Gestion_de_Instalaciones_de_TI esta página en español]
			desc none
			</imagemap>
			<br style="clear:both;"/>

	~~'''~~ITIL ~~Version'''~~: ~~ITIL Version 3 (ITIL V3)~~		== ITIL IT Facilities Management: Overview ==

	'''Process Objective''': To manage the physical environment where the IT infrastructure is located. Facilities Management includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.		'''Process Objective''': To manage the physical environment where the IT infrastructure is located. Facilities Management includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.
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	'''Part of''': [[ITIL V3 Service Operation\|Service Operation]]		'''Part of''': [[ITIL V3 Service Operation\|Service Operation]]

	'''Process Owner''': [[~~Roles within ITIL V3~~#~~ITIL V3 roles and boards within Service Operation~~\|IT Facilities Manager]]		'''Process Owner''': [[IT Facilities Management#Additional Information on IT Facilities Management\|IT Facilities Manager]]


			== IT Facilities Management: Process Definition ==

			[[Image:It-facilities-management.jpg\|thumb=overview_it_facilities_management_itilv3_thumb.jpg\|left\|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_it_facilities_management_itilv3.pdf IT Facilities Management]]]

			IT Facilities Management is part of ICT Infrastructure Management in ITIL V2, where some aspects of managing facilities are described in more detail as in the new ITIL V3 books. Interfaces between IT Facilities Management and the other ITIL processes were adjusted in order to reflect the new ITIL V3 process structure.
			<br style="clear:both;"/>

	==ITIL V3 vs. ~~ITIL V2: IT Facilities Management==~~		=== Sub-Processes ===
			No sub-processes are specified for [[IT Facilities Management\|IT Facilities Management according to ITIL V3]].

	* IT Facilities Management is part of ICT Infrastructure Management in ITIL V2, where some aspects of managing facilities are described in more detail as in the new ITIL V3 books
	* Interfaces between IT Facilities Management and the other ITIL processes were adjusted in order to reflect the new ITIL V3 process structure

			===== Downloads =====

	==~~Sub-Processes of~~ IT Facilities Management (ITIL ~~V3)~~==		Use the following links to open the process overview of IT Facilities Management showing the most important interfaces:

			* [[Media:It-facilities-management.jpg\|IT Facilities Management (.JPG)]]
			* [https://wiki.en.it-processmaps.com/images/pdf/process_overview_it_facilities_management_itilv3.pdf IT Facilities Management (.PDF)]''


			== Additional Information on IT Facilities Management ==

			==== ITIL Roles ====

			;IT Facilities Manager - Process Owner
			:The IT Facilities Manager is responsible for managing the physical environment where the IT infrastructure is located.
			:This includes all aspects of managing the physical environment, for example power and cooling, building access management, and environmental monitoring.

	[[Image:overview_it_facilities_management_itilv3_thumb.jpg\|frame\|left\|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_it_facilities_management_itilv3.pdf Overview of the IT Facilities Management Process, ITIL V3 (.pdf)]]]

	* no sub-processes specified

	~~<br style="clear:both;"/>~~

	~~==Roles within~~ IT Facilities Management ~~(ITIL V3)==~~		<i><small>[[Main Page\|Home]] > [[ITIL Processes]] > [[ITIL V3 Service Operation\|Service Operation]] > [[IT Facilities Management\|IT Facilities Management]]</small></i>

	* [[~~Roles within~~ ITIL V3#ITIL ~~V3 roles and boards within~~ Service Operation\|IT Facilities ~~Manager~~]] ~~(Process Owner)~~		<!-- This page is assigned to the following categories: -->
			[[Category:ITIL V3]][[Category:ITIL process]][[Category:Service Operation\|IT Facilities Management]][[Category:IT Facilities Management\|!]]
			<!-- --- -->