Change Management - Revision history

Andrea at 10:54, 31 December 2023

2023-12-31T10:54:25Z

← Older revision		Revision as of 12:54, 31 December 2023
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Andrea at 16:39, 19 March 2022

2022-03-19T16:39:49Z

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	Note: The ITIL 4 practice of Change Enablement was called "Change Control" in the early editions of ITIL 4 and later renamed to "Change Enablement".		Note: The ITIL 4 practice of Change Enablement was called "Change Control" in the early editions of ITIL 4 and later renamed to "Change Enablement".

	Since the processes defined in ITIL V3 have not been invalidated with the introduction of ITIL V4, organizations can still use the ITIL V3 process of Change Management as a template.		<html>Since the processes defined in ITIL V3 have not been invalidated with the introduction of ITIL V4, organizations can still use the ITIL V3 process of Change Management as a template.</p>

	<~~html~~>~~What is more, in~~ our YaSM Service Management Wiki we describe a <a class="external" href="https://yasm.com/wiki/en/index.php/Service_Management_Processes" title="Service management processes">leaner set of 19 service management processes</a> that are more in tune with ITIL 4 and its focus on simplicity and "just enough process". The YaSM service management model includes a <a class="external" href="https://yasm.com/wiki/en/index.php/SP5:_Assess_and_coordinate_changes" title="YaSM change management">process for managing changes</a> that is a good starting point for organizations that wish to adopt ITIL 4.</html>		<p style="border: 8px solid #cef6e3; padding: 0.5em 1em;"><i><u>Note</u>:</i><br /> In our YaSM Service Management Wiki we describe a <a class="external" href="https://yasm.com/wiki/en/index.php/Service_Management_Processes" title="Service management processes">leaner set of 19 service management processes</a> that are more in tune with ITIL 4 and its focus on simplicity and "just enough process".<br /><br /> The YaSM service management model includes a <a class="external" href="https://yasm.com/wiki/en/index.php/SP5:_Assess_and_coordinate_changes" title="YaSM change management">process for managing changes</a> that is a good starting point for organizations that wish to adopt ITIL 4.</html>

	==Process Description==		==Process Description==
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	<!-- This page is assigned to the following categories: -->		<!-- This page is assigned to the following categories: -->
	[[Category:ITIL 4]][[Category:ITIL 2011]][[Category:ITIL V3]][[Category:ITIL practice]][[Category:ITIL process]][[Category:Service Transition\|Change Management]][[Category:Change Management~~\|!]][[Category:Change Enablement~~\|!]]		[[Category:ITIL 4]][[Category:ITIL 2011]][[Category:ITIL V3]][[Category:ITIL practice]][[Category:ITIL process]][[Category:Service Transition\|Change Management]][[Category:Change Management\|!]]
	<!-- --- -->		<!-- --- -->

Andrea at 18:07, 19 December 2019

2019-12-19T18:07:26Z

Show changes

Andrea at 18:08, 27 February 2018

2018-02-27T18:08:36Z

← Older revision		Revision as of 20:08, 27 February 2018
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	<meta name="keywords" content="itil change management, change management itil" />		<meta name="keywords" content="itil change management, change management itil" />
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	[[Image:Change-management-itil.jpg\|right\|thumb\|375px\|alt=Change Management ITIL\|link=https://wiki.en.it-processmaps.com/index.php/File:Change-management-itil.jpg\|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_change_management_itilv3.pdf ITIL Change Management]]]		[[Image:Change-management-itil.jpg\|right\|thumb\|375px\|alt=Change Management ITIL\|link=https://wiki.en.it-processmaps.com/index.php/File:Change-management-itil.jpg\|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_change_management_itilv3.pdf ITIL Change Management]]]
	In '''''ITIL 2011''''' the structure of the [[Change Management]] process has been modified to highlight that significant [[Change Management#ITIL-Change\|Changes]] require authorization at different points in their lifecycle. The process overview of [[Media:Change-management-itil.jpg\|ITIL Change Management (.JPG)]] ~~is showing~~ the ~~most important interfaces~~ (see Fig. 1) of the process.		In '''''ITIL 2011''''' the structure of the [[Change Management]] process has been modified to highlight that significant [[Change Management#ITIL-Change\|Changes]] require authorization at different points in their lifecycle. The process overview of [[Media:Change-management-itil.jpg\|ITIL Change Management (.JPG)]] shows the key information flows (see Fig. 1) of the process.

	New sub-processes have been added to [[Change Management#ITIL-Change-Proposal-Assessment\|assess Change Proposals]] and to [[Change Management#Minor-Change-Deployment-ITIL\|implement minor Changes]].		New sub-processes have been added to [[Change Management#ITIL-Change-Proposal-Assessment\|assess Change Proposals]] and to [[Change Management#Minor-Change-Deployment-ITIL\|implement minor Changes]].
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	==Notes==		==Notes==

	<html>By:  Stefan Kempter <a rel="author" href="https://~~plus~~.~~google~~.com/~~111925560448291102517~~/~~about~~"><img style="margin:0px 0px 0px 0px;" src="~~/skins/Vector~~/images~~/itpm~~/bookmarking/~~gplus~~.png" width="16" height="16" title="By: Stefan Kempter \| Profile on ~~Google+~~" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.</p>		<html>By:  Stefan Kempter <a rel="author" href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/images/bookmarking/linkedin.png" width="16" height="16" title="By: Stefan Kempter \| Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.</p>

	<p> </p>		<p> </p>

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Andrea at 14:00, 23 April 2017

2017-04-23T14:00:14Z

← Older revision		Revision as of 16:00, 23 April 2017
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	~~<p> </p>~~		'''<span id="Overview">Objective:</span>''' <html><span id="md-webpage-description" itemprop="description"><i>ITIL Change Management</i> aims to control the lifecycle of all Changes. The primary objective of of this process is to enable beneficial Changes to be made, with minimum disruption to IT services.</span></p>

	'''<span id="Overview">Objective:</span>''' <html><span id="md-webpage-description" itemprop="description"><i>ITIL Change Management</i> aims to control the lifecycle of all Changes. The primary objective of ~~Change Management~~ is to enable beneficial Changes to be made, with minimum disruption to IT services.</span></p>
	<p><b>Part of</b>: <a href="https://wiki.en.it-processmaps.com/index.php/ITIL_Service_Transition" title="ITIL Service Transition">Service Transition</a></html>		<p><b>Part of</b>: <a href="https://wiki.en.it-processmaps.com/index.php/ITIL_Service_Transition" title="ITIL Service Transition">Service Transition</a></html>

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	==Process Description==		==Process Description==

	In '''''ITIL 2011''''' the structure of the [[Change Management]] process has been modified to highlight that significant [[Change Management#ITIL-Change\|Changes]] require authorization at different points in their lifecycle.
	[[Image:Change-management-itil.jpg\|right\|thumb\|375px\|alt=Change Management ITIL\|link=https://wiki.en.it-processmaps.com/index.php/File:Change-management-itil.jpg\|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_change_management_itilv3.pdf ITIL Change Management]]]		[[Image:Change-management-itil.jpg\|right\|thumb\|375px\|alt=Change Management ITIL\|link=https://wiki.en.it-processmaps.com/index.php/File:Change-management-itil.jpg\|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_change_management_itilv3.pdf ITIL Change Management]]]
			In '''''ITIL 2011''''' the structure of the [[Change Management]] process has been modified to highlight that significant [[Change Management#ITIL-Change\|Changes]] require authorization at different points in their lifecycle. The process overview of [[Media:Change-management-itil.jpg\|ITIL Change Management (.JPG)]] is showing the most important interfaces (see Fig. 1) of the process.
	The process overview of [[Media:Change-management-itil.jpg\|ITIL Change Management (.JPG)]] is showing the most important interfaces (see ~~Figure~~ 1) of the process.

	New sub-processes have been added to [[Change Management#ITIL-Change-Proposal-Assessment\|assess Change Proposals]] and to [[Change Management#Minor-Change-Deployment-ITIL\|implement minor Changes]].		New sub-processes have been added to [[Change Management#ITIL-Change-Proposal-Assessment\|assess Change Proposals]] and to [[Change Management#Minor-Change-Deployment-ITIL\|implement minor Changes]].
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Andrea at 13:07, 15 May 2016

2016-05-15T13:07:29Z

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Andrea at 18:43, 16 December 2013

2013-12-16T18:43:50Z

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Andrea: /* Roles | Responsibilities */

2012-11-16T17:40:57Z

Roles | Responsibilities

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Andrea at 18:38, 2 November 2011

2011-11-02T18:38:01Z

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Andrea at 09:30, 13 July 2011

2011-07-13T09:30:17Z

← Older revision		Revision as of 11:30, 13 July 2011
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	== ITIL Change Management: Process Definition ==		== ITIL Change Management: Process Definition ==

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	Essentially, the activities and process objectives of the Change Management process are identical in ITIL V3 and V2. ITIL V3 introduces "[[Change Management#Change Model\|Change Models]]", putting more emphasis on defining different types of Changes and how they are to be handled.		Essentially, the activities and process objectives of the Change Management process are identical in ITIL V3 and V2. ITIL V3 introduces "[[Change Management#Change Model\|Change Models]]", putting more emphasis on defining different types of Changes and how they are to be handled.
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	:Process Objective: To agree a preliminary schedule for Change implementation and to transfer responsibility for Change deployment to [[Project Management - Transition Planning and Support\|Project Management]] and [[Release and Deployment Management\|Release Management]].		:Process Objective: To agree a preliminary schedule for Change implementation and to transfer responsibility for Change deployment to [[Project Management - Transition Planning and Support\|Project Management]] and [[Release and Deployment Management\|Release Management]].

	;Change Evaluation		;Change Evaluation (Post Implementation Review)
	:Process Objective: To assess the course of the Change implementation and the achieved results, in order to verify that a complete history if activities is present for future reference, and to make sure that any mistakes are analysed and lessons learned ([[Change Management#PIR\|Post Implementation Review]]).		:Process Objective: To assess the course of the Change implementation and the achieved results, in order to verify that a complete history if activities is present for future reference, and to make sure that any mistakes are analysed and lessons learned ([[Change Management#PIR\|Post Implementation Review]]).


			===== Downloads =====

			Use the following links to open the process overview of Change Management showing the most important interfaces:

			* [[Media:Itil-change-management.jpg\|ITIL Change Management (.JPG)]]
			* [https://wiki.en.it-processmaps.com/images/pdf/process_overview_change_management_itilv3.pdf ITIL Change Management (.PDF)]''


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			<i><small>[[Main Page\|Home]] > [[ITIL Processes]] > [[ITIL V3 Service Transition\|Service Transition]] > [[Change Management\|ITIL Change Management]]</small></i>

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	[[Category:ITIL V3]][[Category:ITIL process]][[Category:Service Transition\|Change Management]][[Category:Change Management\|!]]		[[Category:ITIL V3]][[Category:ITIL process]][[Category:Service Transition\|Change Management]][[Category:Change Management\|!]]
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