Access Management - Revision history

Andrea at 10:56, 31 December 2023

2023-12-31T10:56:45Z

← Older revision		Revision as of 12:56, 31 December 2023
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	<meta name="twitter:description" content="Access Management bewilligt autorisierten Anwendern das Recht, einen Service zu nutzen und unterbindet gleichzeitig den Zugriff für unautorisierte Anwender.">
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Andrea at 17:27, 19 March 2022

2022-03-19T17:27:25Z

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	<!-- This page is assigned to the following categories: -->		<!-- This page is assigned to the following categories: -->
	[[Category:ITIL 2011]][[Category:ITIL V3]][[Category:ITIL process]][[Category:Service Operation\|Access Management]][[Category:Access Management\|!]]		[[Category:ITIL 4]][[Category:ITIL 2011]][[Category:ITIL V3]][[Category:ITIL practice]][[Category:ITIL process]][[Category:Service Operation\|Access Management]][[Category:Access Management\|!]]
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Andrea at 15:43, 2 August 2020

2020-08-02T15:43:39Z

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Andrea at 17:35, 2 March 2018

2018-03-02T17:35:48Z

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Andrea at 08:13, 28 April 2017

2017-04-28T08:13:55Z

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	~~<p> </p>~~

	'''<span id="Overview">Objective:</span>''' <html><span id="md-webpage-description" itemprop="description"><i>Access Management</i> aims to grant authorized users the right to use a service, while preventing access to non-authorized users. This ITIL process essentially executes policies defined in <a href="https://wiki.en.it-processmaps.com/index.php/IT_Security_Management" title="IT Security Management">Information Security Management</a>. Access Management is sometimes also referred to as 'Rights Management' or 'Identity Management'.</span></p>		'''<span id="Overview">Objective:</span>''' <html><span id="md-webpage-description" itemprop="description"><i>Access Management</i> aims to grant authorized users the right to use a service, while preventing access to non-authorized users. This ITIL process essentially executes policies defined in <a href="https://wiki.en.it-processmaps.com/index.php/IT_Security_Management" title="IT Security Management">Information Security Management</a>. Access Management is sometimes also referred to as 'Rights Management' or 'Identity Management'.</span></p>

Andrea at 12:55, 24 April 2017

2017-04-24T12:55:24Z

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	'''<span id="Overview">Objective:</span>''' <html><span id="md-webpage-description" itemprop="description"><i>~~ITIL~~ Access Management</i> aims to grant authorized users the right to use a service, while preventing access to non-authorized users. ~~The Access Management processes~~ essentially ~~execute~~ policies defined in <a href="https://wiki.en.it-processmaps.com/index.php/IT_Security_Management" title="IT Security Management">Information Security Management</a>. Access Management is sometimes also referred to as ''Rights Management'' or ''Identity Management''.</span></p>		'''<span id="Overview">Objective:</span>''' <html><span id="md-webpage-description" itemprop="description"><i>Access Management</i> aims to grant authorized users the right to use a service, while preventing access to non-authorized users. This ITIL process essentially executes policies defined in <a href="https://wiki.en.it-processmaps.com/index.php/IT_Security_Management" title="IT Security Management">Information Security Management</a>. Access Management is sometimes also referred to as 'Rights Management' or 'Identity Management'.</span></p>
	<p><b>Part of</b>: <a href="https://wiki.en.it-processmaps.com/index.php/ITIL_Service_Operation" title="ITIL Service Operation">Service Operation</a></html>		<p><b>Part of</b>: <a href="https://wiki.en.it-processmaps.com/index.php/ITIL_Service_Operation" title="ITIL Service Operation">Service Operation</a></html>

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	[[Image:Access-management-itil.jpg\|right\|thumb\|375px\|alt=Access Management ITIL\|link=https://wiki.en.it-processmaps.com/index.php/File:Access-management-itil.jpg\|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_access_management_itilv3.pdf ITIL Access Management]]]		[[Image:Access-management-itil.jpg\|right\|thumb\|375px\|alt=Access Management ITIL\|link=https://wiki.en.it-processmaps.com/index.php/File:Access-management-itil.jpg\|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_access_management_itilv3.pdf ITIL Access Management]]]
	In '''''ITIL 2011''''' an interface between [[Access Management]] and Event Management has been added, to emphasize that (some) Event filtering and correlation rules should be designed by Access Management to support the detection of unauthorized access to services. The process overview of [[Media:Access-management-itil.jpg\|ITIL Access Management]] is showing the most important interfaces (see ~~Figure~~ 1).		In '''''ITIL 2011''''' an interface between [[Access Management]] and Event Management has been added, to emphasize that (some) Event filtering and correlation rules should be designed by Access Management to support the detection of unauthorized access to services. The process overview of [[Media:Access-management-itil.jpg\|ITIL Access Management]] is showing the most important interfaces (see Fig. 1).

	A dedicated activity has been added to revoke [[Access Management#Access Rights\|access rights]] if required, to make this point clearer.		A dedicated activity has been added to revoke [[Access Management#Access Rights\|access rights]] if required, to make this point clearer.
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Andrea at 17:26, 15 May 2016

2016-05-15T17:26:28Z

← Older revision		Revision as of 19:26, 15 May 2016
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	<p> </p>		<p> </p>

	'''<span id="Overview">Objective:</span>''' <html><span ~~itemprop~~="description"~~><i><span~~ itemprop="~~alternativeHeadline~~">~~ITIL~~ <~~span itemprop="name Headline"~~>Access Management~~</span></span>~~</i> aims to grant authorized users the right to use a service, while preventing access to non-authorized users. The Access Management processes essentially execute policies defined in [[IT Security Management\|Information Security Management]]. Access Management is sometimes also referred to as ''Rights Management'' or ''Identity Management''.</span></p>		'''<span id="Overview">Objective:</span>''' <html><span id="md-webpage-description" itemprop="description"><i>ITIL Access Management</i> aims to grant authorized users the right to use a service, while preventing access to non-authorized users. The Access Management processes essentially execute policies defined in <a href="https://wiki.en.it-processmaps.com/index.php/IT_Security_Management" title="IT Security Management">Information Security Management</a>. Access Management is sometimes also referred to as ''Rights Management'' or ''Identity Management''.</span></p>
	<p><b>Part of</b>: <a ~~itemprop="isPartOf"~~ href="https://wiki.en.it-processmaps.com/index.php/ITIL_Service_Operation" title="ITIL Service Operation">Service Operation</a></html>		<p><b>Part of</b>: <a href="https://wiki.en.it-processmaps.com/index.php/ITIL_Service_Operation" title="ITIL Service Operation">Service Operation</a></html>

	'''Process Owner''': [[Access Management#Access Manager\|Access Manager]]		'''Process Owner''': [[Access Management#Access Manager\|Access Manager]]
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	Access Management was added as a new process to ITIL V3. The decision to include this dedicated process was motivated by Information security reasons, as granting access to IT services and applications only to authorized users is of high importance from an [[IT Security Management\|Information Security]] viewpoint.		Access Management was added as a new process to ITIL V3. The decision to include this dedicated process was motivated by Information security reasons, as granting access to IT services and applications only to authorized users is of high importance from an [[IT Security Management\|Information Security]] viewpoint.

	[[Image:Access-management-itil.jpg\|right\|thumb\|375px\|alt=Access Management ITIL\|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_access_management_itilv3.pdf ITIL Access Management]]]		[[Image:Access-management-itil.jpg\|right\|thumb\|375px\|alt=Access Management ITIL\|link=https://wiki.en.it-processmaps.com/index.php/File:Access-management-itil.jpg\|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_access_management_itilv3.pdf ITIL Access Management]]]
	In '''''ITIL 2011''''' an interface between [[Access Management]] and Event Management has been added, to emphasize that (some) Event filtering and correlation rules should be designed by Access Management to support the detection of unauthorized access to services. The process overview of [[Media:Access-management-itil.jpg\|ITIL Access Management]] is showing the most important interfaces (see Figure 1).		In '''''ITIL 2011''''' an interface between [[Access Management]] and Event Management has been added, to emphasize that (some) Event filtering and correlation rules should be designed by Access Management to support the detection of unauthorized access to services. The process overview of [[Media:Access-management-itil.jpg\|ITIL Access Management]] is showing the most important interfaces (see Figure 1).

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	<p><b><span id="ITIL_Access_Management_Catalogue" itemprop="itemListElement">Maintenance of Catalogue of User Roles and Access Profiles</span></b>		<p><b><span id="ITIL_Access_Management_Catalogue" itemprop="itemListElement">Maintenance of Catalogue of User Roles and Access Profiles</span></b>
	</p>		</p>
	<ul><li itemprop="description">Process Objective: To make sure that the catalogue of <a href="/index.php/Access_Management#User_Role" title="Access Management">User Roles</a> and <a href="/index.php/Access_Management#User_Role_Access_Profile" title="Access Management">Access Profiles</a> is still appropriate for the services offered to customers, and to prevent unwanted accumulation of <a href="/index.php/Access_Management#Access_Rights" title="Access Management">access rights</a>.		<ul><li itemprop="description">Process Objective: To make sure that the catalogue of <a href="/index.php/Access_Management#User_Role" title="Access Management">User Roles</a> and <a href="/index.php/Access_Management#User_Role_Access_Profile" title="Access Management">Access Profiles</a> is still appropriate for the services offered to customers, and to prevent unwanted accumulation of <a href="/index.php/Access_Management#Access_Rights" title="Access Management">access rights</a>.
	</li></ul>		</li></ul>
	<p><br />		<p><br />
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	<p> </p>		<p> </p>
	~~<p> </p>~~

	==~~[ Infobox ]~~==		==Notes==

			<html>By:  Stefan Kempter <a rel="author" href="https://plus.google.com/111925560448291102517/about"><img style="margin:0px 0px 0px 0px;" src="/skins/Vector/images/itpm/bookmarking/gplus.png" width="16" height="16" title="By: Stefan Kempter \| Profile on Google+" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.</p>

	<~~html><table class="wikitable">~~		<p> </p>
	~~<tr>~~
	~~<td>Link to this page:</td>~~
	~~<td><a itemprop="url" href="https://wiki.en.it-processmaps.com/index.php/Access_Management">https://wiki.en.it-processmaps.com/index.php/Access_Management</a></td>~~
	~~</tr>~~
	~~<tr>~~
	~~<td>Languages:</td>~~
	<td><span itemprop="inLanguage" content="en">English</span> \| <span><a itemprop="citation" class="external text" href="https://wiki.de.it-processmaps.com/index.php/Access_Management" title="Access Management">Deutsch</a></span> \| <span><a itemprop="citation" class="external text" href="https://wiki.es.it-processmaps.com/index.php/ITIL_Gestion_del_Acceso" title="Gestión del Acceso">español</a></span></td>
	~~</tr>~~
	~~<tr>~~
	~~<td>Image:</td>~~
	<td style="vertical-align:top"><a itemprop="primaryImageOfPage" href="https://wiki.en.it-processmaps.com/images/1/1f/Access-management-itil.jpg" title="Access Management">ITIL Access Management (.JPG)</a></td>
	~~</tr>~~
	~~<tr>~~
	~~<td>Author:</td>~~
	~~<td><span itemprop="author">Stefan Kempter</span>, <span itemprop="creator copyrightHolder publisher">IT Process Maps</span~~>    <a rel="author" href="https://plus.google.com/111925560448291102517"><img style="margin:0px 0px 0px 0px;" src="/skins/Vector/images/itpm/bookmarking/gplus.png" width="16" height="16" title="By: Stefan Kempter \| Profile on Google+" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a></td>
	~~</tr>~~
	</~~table~~>

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			<link itemprop="citation" href="https://wiki.de.it-processmaps.com/index.php/Access_Management" />
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			<link itemprop="author" href="https://plus.google.com/111925560448291102517/about" />
			<meta itemprop="author" content="Stefan Kempter" />
			<meta itemprop="creator copyrightHolder publisher" content="IT Process Maps" />
			</span><p></html>

	<!-- This page is assigned to the following categories: -->		<!-- This page is assigned to the following categories: -->
	[[Category:ITIL V3]][[Category:ITIL 2011]][[Category:ITIL process]][[Category:Service Operation\|Access Management]][[Category:Access Management\|!]]		[[Category:ITIL V3]][[Category:ITIL 2011]][[Category:ITIL process]][[Category:Service Operation\|Access Management]][[Category:Access Management\|!]]
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Andrea at 16:23, 21 December 2013

2013-12-21T16:23:07Z

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Andrea: /* Access Management Process */

2011-10-17T14:22:26Z

Access Management Process

Show changes

Andrea at 09:34, 13 July 2011

2011-07-13T09:34:41Z

← Older revision		Revision as of 11:34, 13 July 2011
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	~~'''~~ITIL ~~Version'''~~: ~~ITIL Version 3 (ITIL V3)~~		== ITIL Access Management: Overview ==

	'''Process Objective''': To grant authorized users the right to use a service, while preventing access to non-authorized users. The Access Management processes essentially executes policies defined in IT Security Management. Access Management is sometimes also referred to as Rights Management or Identity Management.		'''Process Objective''': To grant authorized users the right to use a service, while preventing access to non-authorized users. The Access Management processes essentially executes policies defined in [[IT Security Management]]. Access Management is sometimes also referred to as ''Rights Management'' or ''Identity Management''.

	'''Part of''': [[ITIL V3 Service Operation\|Service Operation]]		'''Part of''': [[ITIL V3 Service Operation\|Service Operation]]

	'''Process Owner''': [[~~Roles within ITIL V3~~#~~ITIL V3 roles and boards within Service Operation~~\|~~IT Operations~~ Manager]]		'''Process Owner''': [[Access Management#Additional Information on Access Management\|Access Manager]]


	==ITIL ~~V3 vs. ITIL V2:~~ Access Management==		== ITIL Access Management: Process Definition ==

	* Access Management ~~was added as a new process to ITIL V3~~		[[Image:Itil-access-management.jpg\|thumb=overview_access_management_itilv3_thumb.jpg\|left\|[https://wiki.en.it-processmaps.com/images/pdf/process_overview_access_management_itilv3.pdf ITIL Access Management]]]
	* The decision to include this dedicated process was motivated by IT security reasons, as granting access to IT services and applications only to authorized users is of high importance from an IT Security viewpoint

			Access Management was added as a new process to ITIL V3. The decision to include this dedicated process was motivated by IT security reasons, as granting access to IT services and applications only to authorized users is of high importance from an IT Security viewpoint.

	~~==Sub~~-~~Processes~~ of Access Management (ITIL ~~V3)=~~=		The following sub-processes are part of [[Access Management\|ITIL Access Management]]:
			<br style="clear:both;"/>

	~~[[Image:overview_access_management_itilv3_thumb.jpg\|frame\|left\|[https://wiki.en.it~~-~~processmaps.com/images/pdf/process_overview_access_management_itilv3.pdf Overview of the Access Management Process, ITIL V3 (.pdf)]]]~~		=== Sub-Processes ===

	;Maintain Catalogue of User Roles and Access Profiles		;Maintain Catalogue of User Roles and Access Profiles
	:Process Objective: To make sure that the catalogue of User Roles and User Access Profiles is still appropriate for the services offered to customers, and to prevent unwanted accumulation of ~~acces~~ rights.		:Process Objective: To make sure that the catalogue of [[Access Management#User Role\|User Roles]] and [[Access Management#User Role Access Profiles\|User Role Access Profiles]] is still appropriate for the services offered to customers, and to prevent unwanted accumulation of [[Access Management#Access Rights\|access rights]].

	;Manage User Access Requests		;Manage User Access Requests
	:Process Objective: To process requests to add, change or revoke access rights, and to make sure that only authorized users are granted the right to use a service.		:Process Objective: To process [[Access Management#Request for Access Rights\|requests to add, change or revoke access rights]], and to make sure that only authorized users are granted the right to use a service.


			===== Downloads =====

			Use the following links to open the process overview of Access Management showing the most important interfaces:

			* [[Media:Itil-access-management.jpg\|ITIL Access Management (.JPG)]]
			* [https://wiki.en.it-processmaps.com/images/pdf/process_overview_access_management_itilv3.pdf ITIL Access Management (.PDF)]''


			=== ITIL Terms: Access Management ===
			;<span id="Access Rights">Access Rights</span>
			:A set of data defining what services a user is allowed to access. This definition is achieved by assigning the user, identified by his User Identity, to one or more User Roles.

			;<span id="Request for Access Rights">Request for Access Rights</span>
			:A request to grant, change or revoke the right to use a particular service or access certain assets.

			;<span id="User Identity Record">User Identity Record</span>
			:A set of data with all the details identifying a user or person. It is used to grant rights to that user or person.

			;<span id="User Identity Request">User Identity Request</span>
			:A request to create, modify or delete a User Identity.

			;<span id="User Role">User Role</span>
			:A role as part of a catalogue or hierarchy of all the roles (types of users) in the organization. Access rights are based on the roles that individual users have as part of an organization.

			;<span id="User Role Access Profile">User Role Access Profile</span>
			:A set of data defining the level of access to a service or group of services for a certain type of user ("User Role"). User Role Access Profiles help to protect the confidentiality, integrity and availability of assets by defining what information computer users can utilize, the programs that they can run, and the modifications that they can make.

			;<span id="User Role Requirements">User Role Requirements</span>
			:Requirements from the business side for the catalogue or hierarchy of user roles (types of users) in the organization. Access rights are based on the roles that individual users have as part of an organization.


			== Additional Information on Access Management ==

			==== ITIL Roles ====

			;Access Manager - Process Owner
			:The Access Manager grants authorized users the right to use a service, while preventing access to non-authorized users.
			:The Access Manager essentially executes policies defined in IT Security Management.



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	~~==Roles within~~ Access Management (ITIL ~~V3)==~~		<i><small>[[Main Page\|Home]] > [[ITIL Processes]] > [[ITIL V3 Service Operation\|Service Operation]] > [[Access Management\|ITIL Access Management]]</small></i>

	* [[~~Roles within~~ ITIL V3#ITIL ~~V3 roles and boards within~~ Service Operation\|~~IT Operations Manager~~]] ~~(Process Owner)~~		<!-- This page is assigned to the following categories: -->
	* [[~~Roles within ITIL V3#ITIL V3 roles and boards within Service Operation~~\|~~IT Operator~~]]		[[Category:ITIL V3]][[Category:ITIL process]][[Category:Service Operation\|Access Management]][[Category:Access Management\|!]]
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