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Description: ITIL Process Templates. The presentation of the ITIL contents in four levels of detail: ITIL Service Lifecycle, ITIL Disciplines, ITIL main processes and detailed activity chains show what needs to be done by whom as part of a process.
Source: ITIL process templates from the ITIL Process Map.
Date: 2011
Author: IT Process Maps GbR
License: Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Germany License (CC BY-NC-ND 3.0)

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current18:29, 27 August 2011Thumbnail for version as of 18:29, 27 August 2011750 × 320 (34 KB)Andrea (talk | contribs)
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