File:Incident-management-itil.jpg
Original file (1,200 × 1,200 pixels, file size: 162 KB, MIME type: image/jpeg)
Summary
Description: | ITIL Incident Management. This image illustrates the Incident Management process according to ITIL, highlighting the most important interfaces of ITIL Incident Management, its sub-processes and their interrelationships. |
Source: | Generalized process overview of ITIL Incident Management from the ITIL Process Map. |
Date: | 2011-2019 |
Author: | IT Process Maps GbR |
License: | Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Germany License (CC BY-NC-ND 3.0) |
File history
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Date/Time | Thumbnail | Dimensions | User | Comment | |
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current | 17:38, 17 December 2019 | 1,200 × 1,200 (162 KB) | Andrea (talk | contribs) | ||
16:26, 9 December 2019 | 1,200 × 1,200 (167 KB) | Andrea (talk | contribs) | |||
18:13, 13 September 2013 | 960 × 808 (203 KB) | Andrea (talk | contribs) | New ITIL® trade mark | ||
18:00, 8 May 2012 | 960 × 809 (113 KB) | Andrea (talk | contribs) | |||
17:04, 2 October 2011 | 960 × 755 (95 KB) | Andrea (talk | contribs) |
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