Checklist IT Service Continuity Plan

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ITIL Process: ITIL V2 Service Delivery - IT Service Continuity Management

Checklist Category: Checklists for IT Service Continuity Management

Source: Checklist "IT Service Continuity Plan" from the ITIL Process Map V2

The IT Service Continuity Plan contains summarising information about measures that serve the purpose of disaster preparation, in that they counteract identified risks:

• Running and planned measures aimed at the preparation for disaster events
  • For all identified non-tolerable risks:
    • Name of the risk
    • Affected business processes
    • Affected business data
    • Affected IT Services
    • Affected infrastructure components
    • Measure for reducing/ eliminating the risk
      • Description
      • Costs and resources
      • Person in charge of the measure
      • Target date
      • Status