Checklist Emergency Plan

ITIL Process: ITIL V2 Service Delivery - IT Service Continuity Management

Checklist Category: Checklists for IT Service Continuity Management

Source: Checklist "Emergency Plan" from the ITIL Process Map V2

The following information is recorded within the Emergency Plan:

Index of emergency-relevant documents and information
- Checklists for fault-analyses
- Possible modes of operation in an emergency (e.g. use of standby systems)
- Possible Workarounds
- Recovery procedures
- Further documentation useful in an emergency
Emergency roles and contact lists
Alarm plan
Index of emergency-relevant access information (passwords, locations/ depositories for keys etc.)
Emergency-relevant contract data